Medical Assistant
The Eye Institute of West FloridaAbout the role
Job Title: Medical Assistant (Ophthalmic Technician)
Company: The Eye Institute of West Florida
Location: Largo, FL
Travel: Travel to our other offices in Clearwater, St. Petersburg and Tampa is required as needed. We do pay mileage reimbursement!
Perks:
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off (PTO) and Paid Holidays
- Paid Maternity Leave
- Eyecare Certification Reimbursement
- Competitive Base Pay
- Employee Discounts
Hours:
- Full Time
- Our offices are open Monday-Friday 8am-5pm.
- You may need to work a little earlier/later as needed.
- You may need to work a little earlier/later as needed.
Requirements:
- High School Diploma or GED equivalent required
- Favorable result on Background Check required
- Basic computer skills
- Strong customer service skills
- Excitement to learn and grow
Essential Functions:
- Facilitate patient flow
- Assist the doctor in preliminary testing
- Verify medical and vision insurances
- Effectively communicate with patients, doctors, and managers
- Answer inquiries through phone, email, and in-person requests
SUMMARY
An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide exceptional customer service during every patient encounter (in person or via phone)
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Anticipate Physician needs to facilitate the flow of the clinic
- Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
- Comply with all company policies and procedures, including HIPAA
- Verify patient’s information by interviewing patient
- Record patient’s medical history and current medications and confirm purpose of visit
- Record all data in the patient's Electronic Medical Record (EMR)
- Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
- Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
- Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
- Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
- Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
- Open and close exam rooms as needed
- Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
- General office duties and cleaning to be assigned by manager
QUALIFICATIONS
- Provides excellent patient care and is energetic and empathetic with patients
- Must comply with HIPAA confidentiality standards when communicating patient information
- Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times
- Organizational skills with focus on tracking patient care and improving patient flow
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creates a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Ability to work weekends when applicable
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
- Minimum Required: High school diploma or general education degree (GED) required
- Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
- Current Certified Ophthalmic Assistant (COA) or Cer
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