HR Customer Service Specialist

Posting Date

09/19/25

Application Deadline

09/22/25

Pay Range

Min - 1st Quartile - Mid - Max
$19.75 - $22.44 - $25.13 - $30.50

The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $21.03 to $22.44.

This position is non-exempt under the FLSA.

What We Offer

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more!

Job Type

Classified – Judicial CPR

Department

D800 Superior Court

About the Position

The Human Resources Customer Service Specialist is the department’s administrative guru. This position supports the Judicial Branch Human Resources department in the areas of data entry, filing, file maintenance, front desk management, preparing confidential documents, and setting appointments. The successful candidate is self-motivated, has excellent attention to detail, and can multitask consistently throughout the workday.

This position is an excellent opportunity for anyone wishing to enter the Human Resources field. Promotional opportunities within the department are available.

About the Superior Court:

The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair, and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative, and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time.  We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:

• High school diploma or GED 

Experience:

• Two (2) years of work experience performing office, clerical, or administrative duties in an office environment

OR

Combined Education and Experience Qualifications:

• A combination of post-secondary education and work-related experience may substitute on a year-for-year basis 

Our Preferred Candidate Has:

• One (1) year or more of customer service in a legal or large corporate environment

Knowledge, Skills, and Abilities:

Knowledge of:

• Customer service principles
• Office practices, procedures, and processes  
• Microsoft Office Suite, e.g., Outlook, Excel, Word, and PowerPoint 

Skill in:

• Operating various office equipment and machines 
• Communicating effectively; both verbally and in writing 
• Using critical thinking skills to perform work functions accurately and professionally

Ability to:

• Plan, organize, and maintain workflow. 
• Work independently and/or as part of a team. 
• Exercise discretion in handling and working with sensitive and/or confidential information. 
• Establish and maintain effective working relationships. 
• Use effective time management skills to handle multiple tasks at one time
• Excel in a high volume and time sensitive work environment
• Problem-solve a variety of situations

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Greets customers with a warm and