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Executive Assistant

Navy Federal Credit Union
United Statesfull_timeVerifiedPosted 26 Mar 2026

About the role

Proactively partner with an Executive Leader on Management Council. Anticipate needs, protect time, and drive smooth execution across key priorities, meetings, and communications. Own the operating rhythm behind the leader’s calendar, meeting preparation, and follow-through, ensuring the right materials, stakeholders, and decisions come together on time.

  • Identify, analyze, develop and recommend new concepts, changes and enhancements to improve the quality of operational processes, procedures, and technical support; coordinate implementation with appropriate personnel

  • Act as primary point-of-contact and gatekeeper for the Executive Leader regarding divisional, cross-organizational, and external events, projects, and activities

  • Coordinate and maintain the EVP's calendar, schedule, meetings, conferences and speeches/presentations; arrange travel plans and accommodations

  • Research and prepare ad hoc or standing reports, analyses, summaries, charts, graphs, letters and memoranda

  • Oversee and prepare executive summaries, letters, board reports, monthly/quarterly briefs, and various ad hoc communications for EVP and senior leadership

  • Review, proof and edit departmental correspondence/media releases for content, completeness, data integrity and accuracy

  • Coordinate department interactions with Navy Federal Front Office

  • Assist Executive Leader with the communications and engagement activities to ensure staff members understand the vision, direction and priorities of the department

  • Review the effectiveness and efficiency of departmental operations, business practices, trends, and issues relating to department functions and practices

  • Lead or participate on project teams, and/or study groups, tasked with implementing new services, producing events, improving processes or addressing other significant issues

  • Coordinate and oversee special functions/events for the Executive Leader, other senior management and visitors by interacting with internal and external service providers/vendors

  • Coordinate and/or assist with activities supporting Navy Federal's community outreach responsibilities

  • Act as liaison to other senior management, Navy Federal staff, financial industry officials and organizations to ensure department executive is prepared for board/committee meetings

  • Maintain and reconcile department business accounts, ledgers and expenses

  • Coordinate with and provide guidance to department Staff Assistants and other support staff

  • Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management

  • Prepare and coordinate activities related to the completion and submission of the Annual Financial Plan

  • Perform other duties as assigned

Required Qualifications

  • Significant experience handling highly confidential and sensitive situation
  • Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
  • Demonstrated experience building operating systems (trackers, routines, templates) that improve executive effectiveness. 
  • Proven ability to drive follow ups across senior stakeholders and hold deadlines/commitments
  • Significant experience in guiding and mentoring others
  • Advanced skill exercising initiative and using good judgment to make sound decisions
  • Advanced research, analytical, and problem-solving skills
  • Advanced copywriting, editing and proofreading skills
  • Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully
  • Advanced skill building effective relationships through rapport, trust, diplomacy and tact
  • Advanced organizational, planning and time management skills
  • Advanced verbal and written communication skills
  • Advanced database and presentation software skills
  • Advanced word processing and spreadsheet software skills

 

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces

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Navy Federal Credit Union

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