Order Fulfillment Coordinator - Bestpass

We Speak Safety and Efficiency:  

At Bestpass – Fleetworthy, our mission is to make our roads safer, and our fleet customers more efficient.  

In 2023, Bestpass and Fleetworthy combined because we believe fleet operators deserve a simpler way to keep the back office administrative aspects of the operation running, so they can focus on their core business. We provide unmatched visibility into their fleet operations, eliminating the burden of keeping assets, driver, fuel and toll data updated, compliant and optimized. We achieve this through our three-pillar approach of expertise, technology, and data.    

At Bestpass – Fleetworthy, you’re in the driver’s seat! 

Road Map

The Fulfillment Coordinator efficiently processes complex transponder orders to meet the needs of our customers in a fast-paced team environment.

 

How You May Ask:

By identifying and working with other departments to ensure our transponders are readily available for shipping.

 

What Your Ride Will Look Like:

• Develops a thorough understanding of various device types used within department.
• Receives inventory and assigns to appropriate accounts utilizing bar code scanner or transponder reader.
• Completes shipment prep work: stickering, casing, and adhesives.
• Continuously maintains supplies, inventory, cleanliness, and organization within processing area and storage room
• Company-wide mail distribution.
• Operates USPS Neopost metered mail machine operation.
• Weekly recycling bin placement and retrieval.
• Greet shipping carriers to accept delivery & pick-ups.
• Processes returns: Transponder op-te• Dst, De-casing, cleaning, applying adhesive, restocking returned transponders, removal of transponders from client accounts, and external customer email communications.
• Processes assigned customer transponder orders using Bestpass Account Management System (BPAM) and enhanced Mailing Shipping (EMS) Neopost system.
• Mid-day and end-of-day shipping carrier account closeout (UPS & USPS).
• Conduct periodic time collection of tasks for efficiency and capacity reviews by management.
• Update SOPs related to position as applicable.
• Continually seek process improvement and efficiencies; communicate ideas & suggestions.

Show Off What You've Got:

• Prior experience working in a fulfillment/order processing environment is helpful.
• Computer proficiency (MS Office – Excel, Word, and Outlook).
• Ability to work independently and with a team in a dynamic and fast-paced environment.
• Consistently works toward building and maintaining a cohesive team environment.
• HS diploma/GED.
• Consistently demonstrate Bestpass Values and Competencies.
• OT may be required. 

Fuel Gauge:

This role pays $35,880 with OT eligibility. 

 

What Drives Us to Work Every Day: 

• We are laid back but always professional. 
• We pride ourselves on making a difference, to our employees, clients, and their businesses. 
• We love “quirky” and accept team members for who they are & what they bring to the table. 
• We are proud to build all our relationships based on transparency and trust. 
• All our teams consist of top talent who are energetic, inquisitive, and love jumping out of bed each day because they know they can and will make a difference! 

We care about your Zen: 

• A flexible work environment. 
• An amazing benefits package so you can rest assured your needs are taken care of. 
• Paid time off so you can have time to relax and experience a healthy work-life balance.
• A 401K plan with an impressive company match. It’