Sr. Health Center Manager

Additional Comp Info

Salary based on experience.

Overview

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Health Center Senior Co-Manager in Mission Viejo, CA

 

Schedule: 4 days / 10 hr shifts 

 

The Health Center Senior Co-Manager I, in partnership with and support of the Associate Director of Operations, assumes overall responsibility for the center’s operations. As the Senior Co-Manager I, I will be primarily responsible for monitoring patient flow and satisfaction and addressing patient concerns as they arise. Coordinate with the health center staff to ensure an outstanding patient experience and efficiency in clinical service delivery to all patients. Will oversee and monitor quality standards and compliance, ensuring Medi-Cal, FPACT, PPFA, CLIA, and OSHA standards are adhered to. The Senior Co- Manager I will also direct the delivery of the full range of reproductive health care services, primary care services, and abortion services offered at PPOSBC.

 

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:

• A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability. 
• Benefits coverage starts after one full month of employment!
• Generous vacation, sick, and holiday benefits!
• Generous 401(k) matching contributions and more!
• To view our detailed benefits guide, please visit our career site at www.pposbccareers.org

 

Qualifications

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Minimum Education:

• BA/BS degree preferred or 5+ years of relevant experience in lieu.

Minimum Work Experience:

• Minimum of five (5) years’ experience in a health, medical, or social service setting.
• Minimum of three (3) years demonstrated supervisory experience.
• Reproductive, managed/primary health care and/or abortion services experience may be required. 

Supervisory Experience:

• Demonstrated ability as an effective leader, including coaching and team-building skills.
• Strong written, verbal, and interpersonal skills.
• Budgeting experience preferred.
• Must be self-motivated and have the ability to work without direct supervision.

Agency Standard Requirements:

• Strong commitment to quality healthcare and excellent customer service is required.
• Must thrive in a fast-paced, rigorous environment with changing priorities.
• Ability to meet deadlines and work under pressure.
• Must demonstrate high-level computer skills, including Microsoft Word, Excel, and Outlook.
• Electronic medical records experience required.
• This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver’s license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
• Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.

Other Requirements

• Ability to delegate to and empower staff effectively.
• Team builder and ability to utilize team skills effectively.
• Maintain professional demeanor at all times.
• Ability and willingness to travel to and visit other health centers and attend meetings.
• Availability to work flexible hours and weekends.

Responsibilities

Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.

• Act as a “Flow Facilitator” and continually monitor schedules to improve patient wait times and customer service.
• Oversee the staffing levels, patient access and clinic volume goals to ensure health center is meeting budgetary goals.
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