Seasonal Dispatcher / Administrative Assistant & Scale Attendant

 

Job ID:  519288

 

Oldcastle® APG, a CRH Company, is North America’s leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer’s portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies.    

 

Job Summary

 

This hybrid role combines dispatch coordination with administrative and scale operations support. The position is responsible for planning and scheduling deliveries, coordinating logistics, performing clerical/administrative tasks, supporting customer service, and operating scale/office systems to ensure efficient site operations. The individual may support multiple departments and interacts regularly with drivers, customers, vendors, and site leadership.

 

Job Responsibilities

 

• Plan effective delivery routes and assign drivers for scheduled deliveries.
• Coordinate deliveries with company drivers and external trucking partners to ensure timely, accurate shipments.
• Review all orders before shipment and verify accuracy against delivery tickets.
• Communicate product availability, load requirements, scheduling, and project‑specific logistics with customer service and sales teams.
• Schedule customer delivery appointments and ensure load weight compliance and secure loading.
• Perform general clerical work, including preparing forms, reports, correspondence, and filing documents.
• Prepare and process invoices, delivery tickets, shipping documents, and other related paperwork.
• Manage incoming/outgoing mail, maintain postage meter, and maintain historical records.
• Organize and maintain filing systems, phone lists, and documentation for various departments.
• Answer and route phone calls, greet visitors, and provide customer support. 
• Assist with ordering office supplies and coordinate equipment maintenance.
• Provide A/P and A/R file support.
• Support Site Manager and Assistant Site Manager with daily office functions, as assigned.
• Operate scale systems, verify loads, and ensure accurate recording of inbound/outbound materials.
• Provide clear communication to drivers regarding site rules, safety, and load instructions.
• Maintain organization of scale house area and ensure accurate documentation.
• Develop positive internal and external customer relationships to support company growth.
• Support receptionist duties as needed and ensure a professional, welcoming office environment.
• Perform other duties as assigned, temporary or permanent.
• Must follow all company safety policies and processes, including wearing site/job specific PPE.

 

Job Requirements

 

• High school diploma or equivalent required; Associate’s degree preferred.
• 1+ year of related administrative, dispatch, or logistics experience.
• Experience with scale operations or transportation logistics preferred.
• Must have a Weigh Master’s License
• Proficiency in Microsoft Office (Excel, Word, Outlook) and basic office equipment.
• Strong communication (written and verbal), customer service, and organizational skills.
• Ability to solve problems, manage multiple tasks, and work independently.
• Basic math skills, including computing rates, ratios, and load weights.
• Ability to perform under fast paced work environment.
• Excellent organizational skills and attention to details
• Reliable
• Able to work well independently and as a team
• Ability to lift up to 50 lbs depending on site needs.
• May require extended standing, walking, bending, climbing, or working outdoors in varying conditions.
• Ability to perform sedentary work includi