Lead Server | Hotel Leo

Lead Server | Hotel Leo


As a Lead Server, you'll play a key role in delivering exceptional service in a fast-paced, vibrant environment. With a calm presence and an eye for detail, you’ll ensure each guest enjoys a seamless and memorable dining experience. You’ll lead by example by upholding service standards, supporting your team, and stepping in to solve challenges with poise and efficiency. From welcoming guests and taking orders to presenting food and drink with care, your day-to-day work will bring this space to life. You’ll also help maintain opening and closing procedures and ensure attractive and consistent presentation of menu items and service, in alignment with the standards and vision set by the Food & Beverage Director. Your leadership and hospitality will be vital to creating expectational experiences for each guest and team member.
Let’s start off with the most important part - what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status
• Hourly Pay Range: $19.00-$21.00 DOE
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:
The Brass Tacks
• Takes orders and serves food and beverage items to guests in accordance with established standards
• Oversees service operations to hold the standards set by the F&B Director
• Effectively communicates service challenges to F&B leaders to support exceptional experiences for guests.
• Enters orders into computerized Point of Sale system and communicates any special requests to the culinary team
• Ensures attractive, consistent presentation of food and beverages. Ensures that all food and beverage items are served at the correct temperature
• May serve in a banquet environment and be a guest facing point of contact for parties and events as needed
• Maintains current knowledge of food and beverage offerings, including menu changes and sold-out items
• Processes guest payments, using proper accounting and cash handling procedures
• Keeps work area, including guest dining area, clean and organized and leads other team members in upholding service standards and procedures.
The Nitty Gritty
• Previous experience as server in a similar dining environment
• Ability to perform essential functions on the computerized Point of Sale system
• Working knowledge of dining and beverage service procedures
• Working knowledge of applicable liquor laws and regulations
• Ability to work a flexible schedule including weekends and holidays.
• Necessary State Food Handler’s License(s) and Liquor Serving Permit(s)
Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.


Where you’ll work:
This thoughtfully restored, historic hotel may have been through many iterations over its lifespan, and yet has always been synonymous with the highest standards of hospitality.

Welcome to Hotel