Workday Student Field Readiness Architect - Student Financial Aid

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday’s Field Readiness Architect (FRA) teams are driven by a passion for our products, partners and the success of our customers in implementing our best-in-class cloud solutions. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located across the country dedicated to delivering product updates and best-practices to Workday Student projects, both Workday and partner-led teams.

We are committed to a work-life balance including:

● Ability to have flexible work schedules
● Empowering you to follow your desired career path & achieve professional and personal goals
● Encouraging work-life balance and wellbeing
● Championing equal opportunities for everyone

We are looking for someone to join our team who is eager to learn with a creative mindset, loves working with teams, enjoys process improvement, helping others to learn, and having fun.

About the Role

Field Readiness provides the knowledge and creates the tools, templates and strategic approach which aid a professional services ecosystem to maintain knowledge of our Student product and deploy Workday in a consistent manner to maximum effectiveness for our customers. We are privileged to work with the best of the best in Professional Services, Product Management/Strategy, Development, Quality Assurance, Documentation, Pre-Sales, Implementation Strategy, Education and Training, Product Support, and with all of our implementation partners.

Field Readiness Architects are the primary leaders that drive field awareness and make sure consultants are fully equipped to implement Workday Student within each functional product area.

This role within Field Readiness is specifically focused on supporting Workday Student Financial Aid, the consultants focused on this functionality and its related components.

What you will achieve in your first 12 – 24 months

- Provide functional expertise and leadership to the field through the following programs:

• Product Leadership Program
• Knowledge Sharing Sessions
• Product Release Update Certification Program
• Altitude, Rising and Workday major events
• Ongoing ecosystem events and programs
• Special Interest Group sessions

- Develop Workday business tools, templates and troubleshooting designed for our Student products, to include:

• Work closely with Product Management for strategic and tactical planning across the product area
• Keep up to date and provide feedback on feature designs, product roadmap and development progress of specific product area
• Conduct Knowledge Sharing Sessions with the consulting ecosystem on product enhancement and emerging functionality
• Provide the most relevant tools and knowledge for consultants to deploy new features in a continuous development environment to support and accelerate deployments using the Workday deployment methodology and to reduce implementation issues
• Manage the creation and maintenance of pre-configurations in order to drive efficiency, including default business processes, iLoad suites, security policies and default configurations
• Align with Engagement Managers and Project Managers to identify critical gaps in consultant knowledge base and develop strategy to close those gaps
• Keep consulting ecosystem up to date on new features and appropriately communicate impact to customers and/or projects
• Support project teams in applying Workday best practices for deployment and configuration
• Deliver product update content via What’s New articles, Knowledge Bytes, implementation toolkit materials, product demos and best practice guides after each software release
• Serve as the escalation point for product issues in our Salesforce