Animal Ambassadors - Animal Care Specialist

Join the PRIDE!

Since opening in 1934, Brookfield Zoo Chicago has had an international reputation for taking a cutting-edge role in animal care and conservation of the natural world. Brookfield Zoo Chicago is an active partner in wildlife protection programs around the world, including the Sarasota Dolphin Research Program, the world’s longest-running study of bottlenose dolphins. We have pioneered the field of conservation psychology, the study of how people connect with animals and nature. We are able to reach so many audiences each year, including 2 million zoo guests engaged by unique exhibits and programs; some 250,000 schoolchildren, campers, and families who participate in award-winning science education programs; nearly 24,000 teachers who take part in our professional development workshops; and, diverse communities across Chicagoland. Brookfield Zoo Chicago is known throughout the world as a leader in animal welfare and conservation, this venerable institution also serves as a potent economic engine, top tourism attraction, and award-winning educational institution.


Our Animal Ambassador Program was one of the first of its kind in the Chicagoland area. It allows guests to get up-close views and personal experiences with amazing animals around the zoo’s grounds and during special events. This area works with the largest variety of bird, mammal, reptile, and invertebrate species found at Brookfield Zoo Chicago!

This is a union full-time hourly position, grade U640 with a pay rate of $29.88/hour.

The Animal Care Specialist contributes to the success of Brookfield Zoo Chicago (“BZC”) by, under direction of area supervisors, providing general care for animals and performing related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct visitors as necessary. Perform routine duties with minimal supervision and new duties with detailed direction.

Primary job duties and responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions of the position.
1. *Order, prepare, and distribute food as directed.
2. *Observe assigned animals closely, routinely, and objectively report to supervisor on their behavior, health, and welfare. Keep animal records as assigned.
3. *Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as assigned. Report maintenance needs. Perform minor maintenance tasks as assigned.
4. *Clean animal enclosures, pools, and service areas as assigned.
5. *Study specific reference materials and other zoological and husbandry texts as assigned.
6. *Perform area routines proficiently. Continue developing proficiency in specialized procedures.
7. *Monitor guests to insure animal and human safety and protection of BZC property.
8. *Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit.
9. *Demonstrate knowledge of and implement BZC-wide and area emergency procedures as directed.
*Train and direct interns, seasonals, ACS aides, and volunteers as assigned. Other related duties as assigned.
* Denotes Essential Job Function(s)

Position requirements and specifications:
• Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. High school diploma or educational equivalent (e.g., GED.) required.
• Successful completion of Assistant Animal Care Specialist (“ACS”) probationary period or equivalent combination of training and/or experience in a zoo or aquarium required.
• Incumbent must possess an understanding of practical principles of animal behavior and the ability to work with live animals safely.
• Knowledge of natural history, zoology, and general animal behavior and husbandry required.
• Solid interpersonal skills required.
• Capable of dealing with emergencies calmly and efficiently.
• Ability to learn and integrate information, knowledge, and direction quickly, and complete tasks as needed.
• Good decision-making skills. Must be alert and make sound, independent judgments.
• Ability to perceive and act upon relevant changes in animal behaviors and conditions.
• Ability to accurately and proficiently perform assigned routines and specialized procedures as directed. Must possess a record of consistency and accuracy in performing job duties.
• Ability to take initiative in identifying and solving problems, recommending ideas and viable suggestions to improve operations.
• Ability to work with minimal supervision.
• Ability to train, educate, and direct the basic work of seasonal employees and interns.
• Must be reliable.
• Computer