OFFICE ASSISTANT, CIRCULATION (SOUTHWEST REGIONAL LIBRARY) - 40010975

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov.

 

 

DEPARTMENT:       

 

Library

DATE POSTED:         

   

December 02, 2024

CLOSING DATE:           

 

December 09, 2024

HIRING RANGE:

 

$37,474 - $50,567

POSITION NUMBER:        

    

40010975

JOB TYPE:

Full-Time

 

 

GENERAL DESCRIPTION

Work is performed with independence under the supervision of the Library Circulation Manager.

 

The person in this position will work rotating shifts including day, evening and weekend hours, as assigned.

 

Although this position is based at the Southwest Regional Library, the selected candidate may be asked to work at other Durham County Library locations. 

 

DUTIES AND RESPONSIBILITIES:

• Provides clerical support for the Circulation Unit of the Southwest Regional Library.
• Supports library circulation functions such as checking items in and out, daily intake and delivery of library materials, pulling holds, shelving, stocking displays, library notices, fee collection, and customer accounts.
• Registers new borrowers and resolves issues related to library accounts.
• Shares in the responsibility for coverage of the Circulation Desk.
• Works at the children’s and information desks as part of cross-scheduling training, as assigned.
• Provides excellent customer service in a team-based environment in the Southwest Regional Library Circulation Unit.
• Assists with monitoring and answering LibAnswers/LibChat
• Performs related tasks as required or requested.

 

 

KNOWLEDGE, SKILLS AND ABILITIES:

• General knowledge of library principles, methods, materials, and practices.
• General knowledge of theory and objectives of a public library system.
• Effective oral and written communication skills
• Excellent inter