Internal Communications Partner - AMS

Responsibilities

About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.

About the Team
The Global Internal Communications (IC) team within Human Resources and Management supports both company and team-level communications needs based on the size of audience, potential impact, complexity, and other relevant factors to achieve the best communications outcome: to build trust and engagement with our employees. We offer functional expertise at the enterprise level and have regional teams covering all markets (AMS, EMEA, APAC, China). This role will serve as the lead IC partner for the US and Canada, working on a dynamic set of priorities for various business units and company functions.

What will I do?
- This role will act as North America relationship manager for leaders, HR, and employees across key business units including TikTok, E-Commerce, Global Business Solutions, Global Brand and Communications, US Data Security, Product, Technology, Product, and more.
- Offer thought leadership in improving how we communicate policy and management philosophies internally, serving as the key partner to Human Resources, Performance & Incentives, Organizational Culture, Employer Brand, and more.
- Serve as a trusted advisor for confidential projects and ensuring key messages are easily understood by employees across all levels.
- Drive proactive and reactive messaging regarding key moments impacting employee sentiment.
- Develop and execute internal communications infrastructure and programming (both regionally, by country, and globally) that deepen engagement and trust between the company and our employees.
- Support various Crisis Management Teams across markets, architecting clear communication approaches in partnership with Physical Security and local cross-functional teams.
- Drive content, preparation, and logistics for regional All Hands and market-level Town Halls.
- Collaborate with Global Internal Communications teams on company-wide objectives and sentiment.

Who are you?
- An enthusiastic and self-driven professional who is passionate about evolving internal communications as a key component of employee engagement.
- A dedicated team member who isn't afraid to roll up their sleeves, learn context, and develop communications solutions to address complex challenges.
- A trusted advisor who is eager to have a seat at the table with key business leaders, serving as a steadfast, trusted leader to meet the needs of our diverse businesses.
- A creative mind with experience in designing, developing, deploying innovative, dynamic strategies to increase efficacy of internal communications.

Qualifications

Minimum Qualifications:
- Minimum of 5 years experience within Communications, Human Resources, or similar field.
- Fluent in English with excellent written and verbal communication skills.
- A natural storyteller, adept at translating complex concepts for a variety of global audiences.

Preferred Qualifications:
- Experienced in project management, executing on initiatives end-to-end.
- A self-starter who is motivated, takes initiative, is impact-driven and works well in a fast-paced environment.
- Experience working in a multi-cultural global organization is highly advantageous. Preferably in a fast-moving, global industry or start-up company.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religiou