Retail Sales Associate

Location: Nederland, Colorado

Eldora is the backyard winter mountain playground for Greater Denver, Boulder County, and Colorado's northern Front Range. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver.

Eldora strives to deliver Colorado’s Front Range the most memorable outdoor adventures to locals and out-of-town visitors.   Eldora Mountain Resort employs up to 700 employees at peak season and has 680 acres of lift-accessible terrain for skiing and snowboarding, including a Woodward Mountain Park experience, and a world class Nordic Center.

Job Summary/Overview: 

Come be part of our exciting Sales team! The responsibilities for this position include: ensuring outstanding customer service by providing a friendly environment, greeting and acknowledging all customers, and assisting them with locating merchandise. Other duties include but are not limited to: generating sales, keeping current on product knowledge, completing sales utilizing POS system with accuracy and efficiency, maintaining awareness of all promotions, sales and advertising. Cash handling experience preferable but not required. There are full-time and part-time opportunities available. Must have the flexibility and ability to work weekends and holidays during the ski season. 

Essential Duties and Responsibilities: 

• Working on sales floor with retail sales team 

• Working with retail sales peers to reach sales goals throughout the operating season 

• Familiarize yourself with knowledge of goods and services of the mountain to better direct and assist guests with choices; actively pursue opportunities for sales 

• Listen to and take care of guests under time constraints; determine needs of the guest and provide service 

• Answer the phone as if the guest was in person, take detailed notes of the inquiry, help the guest or find a supervisor that can 

• Understand all procedures for POS sales 

• Input sales to POS 

• Familiar with all important locations. 

• Attend and follow weekly safety meetings, engage and interact as a team 

• Theft Prevention 

• Retail Services staff work indoors in a high volume of business environment and must have the ability to work well with the public on a constant basis, sometimes under stressful conditions, showing confidence in the selling of our products. 

Guest Service Duties:  

• Providing customers with a friendly and welcoming environment.  Making sure each customer is engaged and assisted 

• To best serve our guests, the ability learn about our ski and snowboard retail products, mountain terrain, and resort policies is a must! 

• Customer Service experience preferred, but not required 

• Retail experience preferred, but not required 

• Is a champion of Play Forever, Powdr’s corporate responsibility commitment to protect the environment and support o