PROVIDER LIAISON - 67015295

Requisition No: 874909 

Agency: Agency for Persons with Disabilities

Working Title: PROVIDER LIAISON - 67015295

 Pay Plan: Career Service

Position Number: 67015295 

Salary:  $38,264.20 - $41,990.00 Annually 

Posting Closing Date: 05/18/2026 

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: HUMAN SERVICES PROGRAM SPECIALIST - Career Service

WORKING TITLE: PROVIDER LIAISON

POSITION NUMBER: 67015295

OPEN COMPETITIVE OPPORTUNITY

*This is an ANTICIPATED VACANCY*

 

This position is not a Telework position and is required to report to the APD office in the area it serves.

 

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• Paid Maternity and Parental Leave.

 

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. 

 

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

 

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response. 

 

SALARY RANGE

$38,264.20 - $41,990.00 Annually                       $1,471.70 - $1,615.00  Bi-weekly

Position Summary

This is a professional position responsible for independently performing a variety of duties related to quality improvement and enhancement of provider service delivery practices, training and technical assistance, researching provider related complaints, ensuring providers who are not in compliance submit and follow a plan of remediation which is responsive to cited deficiencies, directing providers to the Agency for Health Care Administration (AHCA)  when billing discrepancies are identified, documenting communication with providers and stakeholders to address identified concerns, collaborating with external stakeholders including the Quality Improvement Organization (QIO), Medicaid Program Integrity (MPI)  and the Medicaid Fraud Control Unit ( MFCU) as while upholding HIPAA requirements. 

 

The Work You Will Do 

Review the QIO reports and identify deficiencies needing correction. Notify the provider of deficiencies needing correction and provide a plan of remediation template for provider completion.

 

Review the provider plan of remediation to ensure all deficiencies are remediated within required timeframes and add remediation activities onto the remediation tracker.

 

Follow up with the provider to ensure all rights and health and safety alerts are addressed within required timeframes.

 

Follow up on any provid