ChaseNet Product Director - Payments - Executive director

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
 

As a Product Director in the ChaseNet team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

 

This role is a General Manager-like role to lead ChaseNet end-to-end, including P&L responsibility, client engagement, business development, product innovation and delivery, and operational oversight.  ChaseNet is JPMorgan Chase’s closed-loop payment network for Chase Issued Cards used with a merchant where JPMorgan also serves as the merchant acquirer, and so the role works very closely across LOB’s with exposure to our Credit Card, Debit Card and Payments businesses.  The network and payments landscape is exceptionally dynamic and complex and this role represents an opportunity to influence the future of payments.  You will have the opportunity to lead a team of ~6 exceptionally talented individuals to maximize the value of this highly strategic product for JPMorgan Chase.  

 

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
• Represents ChaseNet visibly in the market, including with clients and at industry forums

 

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions
• Self-starter with excellent leadership, interpersonal, and project management skills
• Strong knowledge and interest in Payment products and systems, and acquiring/payments technology
• Ability to handle multiple deliverables concurrently to deliver high quality results in committed timeframes
• Proven ability to work across diverse groups, build consensus and execute the agreed plans
• Organized and detail-oriented

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Demonstrated prior experience working in a highly matrixed, complex organization
• Ability to develop strong stakeholder relationships and gain consensus on key decisions
• Strong oral and written communication skills
• Excellent ability to quickly learn and assimilate business and technical knowledge, and confidently speak about these processes
• Partnership-oriented and team player with ability to communicate with all staff levels within and outside of own area including senior level stakeholders with technical backgrounds

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm per