Human Resources Operations Specialist

MCR Dallas Office, Coppell, TX

Executive Summary: The Human Resources Operations Specialist will play a key role in supporting the daily operations of MCR’s corporate Human Resources department by supporting job requisition management, job postings, background checks, and onboarding processes. This role will also work closely with our hotel operations team to ensure I-9 and E-Verify compliance. The Human Resources Operations Specialist will be responsible for assisting with creating and executing strategies to optimize our onboarding and job requisition processes.

Duties and Responsibilities:
• Manage job requisitions and job postings for hotel operations roles, ensuring accuracy and timeliness.
• Partner with on-site management to navigate the recruiting process and ensure all steps are completed within the HRIS platform.
• Post job openings on various platforms and track application statuses.
• Ensure compliance with federal requirements for verifying employment eligibility through I-9 forms.
• Conduct regular audits of I-9 documentation to ensure accuracy and compliance with legal standards.
• Manage E-Verify process, ensuring accuracy and timelines and compliance with federal regulations.
• Manage timely completion and updates of I-9 forms for all new hires and rehires.
• Review all new hire forms for accuracy and work with the Payroll department for timely submission.
• Partner with compensation team to ensure job posting ranges for positions are accurate and audit posting compliance for each requisition.
• Facilitate the onboarding process by preparing necessary materials and coordinating with other departments.
• Assist, coordinate and manage onboarding processes for all incoming team members.
• Audit onboarding checklists for managers and ensure compliance.
• Collaborate closely with the hotel operations team to align with operations and HR needs.
• Manage the referral bonus program for all employees, ensuring timely processing.
• Provide guidance and exercise discretion in supporting background checks under review and assist with the internal pre-screening review process.
• Assist with the strategy for onboarding and requisition management by streamlining current processes and implementing efficiency improvements.
• Drive change management and communication strategy to hotel leadership regarding requisition and onboarding processes.
• Other duties as needed.

Qualifications:
• High School diploma or recognized equivalent.
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• Minimum of 2-4 years in recruiting, human resources technology, onboarding or similar experience.
• Experience with onboarding and hiring compliance processes.
• Proficiency in HR software systems and Microsoft Office Suite.
• Excellent communication and organizational skills, with the ability to handle sensitive information confidentially.
• Strong focus on accuracy and thoroughness in documentation and processes.
• Excellent communication and interpersonal skills.
• Ability to anticipate needs and provide proactive solutions in a fast-paced environment.

Physical Working Demands & Working Environment: To perform the duties of this job, an individual must be able to read, write, understand and communicate effectively using the English Language. The employee is regularly required to enter information into a computer. Office Environment: The noise level in the work environment is usually low to moderate. (Phone ringing, and intermittent communication between co-workers). While performing the duties of this job, the employee is regularly required to sit for long periods (3-4 hours at a time). The employee is frequently required to use hands for typing, 10-key operation, telephone dialing, or controls. Must be able to talk and hear.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.

This document does not create an employment contract, implied or otherwise, other than an at-will relationship.


Our Company
• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in