Director, People Partnerships and Employee Relations (USA REMOTE)

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

Turnitin is seeking to hire a Director, People Partnerships and Employee Relations, to join our Global People Team. The People Team enables Turnitin to unleash the full potential of ‘One Team’ and culture which, in turn, enables it to deliver its business strategy and purpose. 

The People Team is split into four verticals: 

•  Global People Partners
•  Centers of Excellence (COEs)
•  People Services / HR Shared Services 
•  People Strategy & Operations (PS&O) 

This role will report to the Sr Dir, Americas People Partnerships and serve as People leadership to part of our Go To Market Team. The incumbent will primarily partner with designated Senior Leadership Team members as their direct business partner, but will interact with several senior leaders across the company to provide strategy and thought leadership related to Employee Relations, Engagement, Inclusion and Acquisition activities. The incumbent will also have extensive knowledge and experience of US employment law, employee relations cases, strong business acumen, the ability to handle ambiguity and problem solve with a solutions based, growth mindset focus.

Primarily, they will:

• Develop open and enduring stakeholder relationships with Turnitin Leaders to assist the development and delivery of the People Strategy and link it operationally to business needs, providing personal coaching and guidance/development for Leaders and their team.
• Provide management information and summaries of the employee engagement and relations landscape - monthly and quarterly. Conducts reviews and course-corrects, as is needed. 
• Execute on annual and bi-annual plans/OKRs using COE support with the team to ensure continuous improvements are realized in relation to key metrics like Turnover, Retention, Diversity, etc.
• Advise Turnitin Leaders on effective organizational design and development to achieve overall Turnitin operational outcomes.
• Work closely with Stakeholders, the Talent Acquisition Team to forecast talent needs and to ensure that a pipeline of exceptional  talent is flowing into the organization which meets forecasted needs.
• Be able to research best practices from the outside in to mature and sustain key people practices within Turnitin.
• Support and backup the entire Americas people team as and when needed.
• Be familiar with and highly capable at driving and sustaining change while ensuring processes are documented and automated as applicable while engaging COE and other key partners.
• Be able to translate information into data to support decision making.
• Focus on process improvement to increase the efficiency and effectiveness of the region and overall People Team.
• Champion the Company Values and ‘All In’ Cultural Norms, - proactively seeking out occasions and opportunities to highlight Values oriented behaviors and actions and socializing these.
• In close partnership with Turnitin Leaders/Communications and wider People Team members, support the operational strategy for employee engagement and relations for client group(s). 
• Drive positive outcomes toward the Company’s DEI and Social Impact programs, working with stakeholders to ensure all relevant targets and goals are achieved. 
• Be a proactive and personally accountable communicator ensuring transparent and open flow of information up, down and sideways. 
• Work closely with Stakeholders, the Talent Development & Culture Team to harness the L&D opportunities and solutions needed to drive continued improvement and motivation.

Qualifications

Essential:

• 10+ years HR strategic leadership experience in a multicultural environment managing multiple States or countries within the region, as well as remote workers, and a mix of experiences in HR COEs and generalist functions.
• Ability to think strategically but act tactically. Be able and willing to action and own tactical peopl