Field Service Technician

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. 

 
Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance. 

Nalco is seeking a Field Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. 

How You’ll Make an Impact: 

• Deliver expert service and support for cooling systems

• Provide technical support and escalate complex challenges as needed 

• Build strong relationships with customers and promote best practices 

• Ensure full compliance with safety policies and procedures 

• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts 

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans 

• Provide technical support to customers; identifying and resolving customer pain points, escalating as required 

• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts  

Position Details: 

• This position will be based in Prineville, OR

• The territory for this position covers a (25) mile radius 

• Targeted accounts are within the Nalco Global High Tech: Data Center and Microelectronic industries 

• Up to (5)% overnight travel 

What’s Unique About This Role: 

• You’ll work in a dynamic, hands-on environment with autonomy and support 

• You’ll help customers meet sustainability goals while protecting their critical assets 

• You’ll gain access to industry-leading training and development programs 

Minimum Qualifications: 

• High school diploma or equivalent 

• 1 year of experience in water treatment or an industrial/mechanical environment 

• Position requires a current and valid Driver’s License with no restrictions 

• No immigration sponsorship available 

Physical Demands: 

• Position requires lifting up to 50 pounds 

• Position may require exposure to hot, cold, noisy, or dirty environments 

• Position requires stooping, kneeling, crouching, reaching