Receptionist - Outpatient Addiction Recovery

Receptionist - Outpatient Addiction Recovery | Anabranch Recovery Center | Terre Haute, Indiana

About the Job:

PURPOSE STATEMENT:

The Receptionist is responsible for greeting and assisting all visitors, employees, answering the switchboard, responding to inquiries, connecting caller with appropriate party, paging overhead when appropriate, documenting incoming deliveries, processing incoming and outgoing mail and providing additional clerical support as requested.

Roles and Responsibilities:

Be the first friendly face on someone’s path to recovery.
At Anabranch Recovery Center, we’re dedicated to providing hope, healing, and compassionate care. As our Receptionist, you’ll be the welcoming voice and smiling face that helps patients, families, and visitors feel supported from the moment they arrive.

What You’ll Do

In this vital front-desk role, you’ll keep our facility organized and running smoothly while ensuring everyone who walks through our doors feels seen and cared for.
Your day will include:

• Answering and transferring calls in a professional, courteous manner while managing the main switchboard and paging system.

• Greeting and directing patients, visitors, and vendors, ensuring all guests are signed in and following facility procedures.

• Providing helpful assistance to patients and staff — from making change and checking valuables to handling meal tickets and postage.

• Sorting and distributing mail and managing outgoing correspondence.

• Handling payments, receipts, and petty cash with accuracy and integrity.

• Supporting facility departments with data entry and clerical tasks as needed.

• Receiving deliveries and documenting shipments to ensure smooth operations.

• Maintaining a safe, secure environment by monitoring the visitor logbook and issuing badges when required.

What You Bring

• High school diploma or equivalent (required)

• At least one year of administrative, reception, or customer service experience (preferred)

• Excellent communication and interpersonal skills — warm, professional, and patient-focused

• Strong attention to detail, organization, and time management

• A compassionate approach to interacting with individuals in a behavioral health environment

Why You’ll Love Working Here

• Join a mission-driven team that changes lives every day

• Be part of a supportive and collaborative workplace where your role truly matters

• Enjoy opportunities for professional development and advancement within Summit Behavioral Healthcare’s nationwide network

• Experience the fulfillment of helping others during their most meaningful moments

Ready to make a difference?
Apply today to join Anabranch Recovery Center — where compassion meets purpose, and every greeting helps someone begin their journey to recovery.

Why Anabranch Recovery Center?Anabranch Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Anabranch Recovery Center is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.