Category Manager, eCommerce New Computing

Position Summary

Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

At Samsung you will have opportunity to work with some of the smartest people on the planet in defining and launching great products. This role demands extremely customer centric mind-set, strong analytical mind, with appetite for innovation, data-centric and can do attitude. You will be working closely with product, engineering, business, marketing and other cross-functional groups to create best in class customer experiences on Samsung.com and native apps for our B2B & SMB customers. Sounds Interesting? Apply Now.

Role and Responsibilities

Responsible for contributing to the strategic direction, P&L growth, and digital experience for the business on Samsung.com by developing new digital products and promotions, delivering a best-in-class digital customer experience, and scaling the direct-to-consumer (DtC) channel within Samsung. Key areas of responsibility include: direct-to-consumer strategy implementation, cross-functional promotional and product development, on-site merchandising and digital experience optimization, identifying and driving operational efficiencies, and building a best-in-class shopping experience. 

Responsibilities and Duties:

• Manage: The DtC business for select product categories on Samsung.com by implementing aspects category development including top-line growth, promotional and marketing plans, internal/external / HQ partnerships, supply chain and distribution, and lolong-termrowth strategy.  Ownership of strategy, managing aged inventory across lines of businesses, NPI Playbook plus tracking and execution across S.com
• Build: create a best-in-class shopping experience for your business by partnering with internal stakeholders across Merchandising, Marketing, Engineering, Operations, Analytics, and Customer Service; always optimizing and focusing and removing purchase barriers and creating a customer-centric, shopping experience.
• Optimize: Promotions Subject Matter Expert (optimize promotion design to drive topline + bottom line).  Develop data-driven perspectives on the end-to-end operations of the business, from upper-funnel marketing and merchandising, to on-site path-to-purchase and experience, through conversion, fulfillment and customer service; identify areas of opportunity and work cross-functionally to drive operational efficiencies.
• Innovate: think outside-the-box, leverage data, and build insights to create business cases to build scalable products and promotions to drive the growth of your business; develop functional capabilities to test, learn, and iterate to accelerate category growth.

Skills:

• Passionate business contributor who can see the big picture and be a world-class operator. You can flawlessly execute and have a relentless focus on driving in-year results.
• Data-driven, customer-centric, story-teller who is passionate about leveraging insights to make recommendations and drive change. You always think about the customer first and are persistent in the pursuit of improving her/his experience.
• Digitally savvy and passionate about the intersection of technology and consumer products. You have a relentless focus on optimization and improvement, and always approach business challenges thinking- is there a better way?
• Collaborative, team builder with high organizational EQ who can work cross-functionally and can quickly develop relationships with internal and external stakeholders.

Skills and Qualifications

Background/Experience Required:

• College degree required; MBA a plus and 6+ years of experience in Product/Trade/Category Marketing experience for Technology, Consumer Product and/or Consumer Electronics is required.
• Strong financial modeling skills and familiarity building P&Ls with solid foundation in GAAP principles.
• Ability to drive recommendations and actions from data, exceptional excel skills.
• Understanding of CVR funnel and ability to analyze Adobe Analytics data to identify friction / optimizations to improve CVR rate.
• Project management skills to drive cross-functional activities and improvements.
• Strong communication skills - verbal and written