Director, Clinical Innovation

Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has raised $300 million in funding from top healthcare and technology investors including General Catalyst, Oak HC/FT, Sequoia, Dragoneer Investment Group, and Lux Capital.   An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• TIME 100 Most Influential Companies (2023)
• CNBC Disruptor 50 List (2022, 2023) 
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
• Great Place to Work certified (2020, 2021, 2022, 2023)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven Clinic is seeking a creative, mission-driven and product-minded person to join our Clinical Innovation team. The Director of Clinical Innovation will play a critical role in helping design, implement, validate and improve Maven’s digital care model to drive positive member outcomes at scale. This role will oversee the clinical programming for a specific vertical (e.g., maternity, fertility, menopause) and requires experience with transforming care processes, improving health outcomes, and using data to address health equity. This is a highly cross-functional position working with our clinical operations, product, care delivery, and compliance teams.

As Director of Clinical Innovation at Maven, you will: 

• Have accountability over all clinical programming within a specific vertical. This includes identifying opportunity areas to further drive clinical outcomes and working cross-functionally to implement and scale programs.  
• Lead with data - driving primary data collection and exploratory analyses to inform program design and implementation; defining metrics to monitor and evaluate clinical programs
• Be a partner to Product and Operations to drive success of clinical programming
• Support Maven’s clinical outcomes teams, which defines and validates Maven’s evidence of clinical impact
• Partner with Maven’s provider network to ensure alignment with clinical programming activities and to support members in receiving the right support and education at the right time
• Maintain high quality documentation of clinical programming and processes, including tracking program changes over time
• Help drive clinical strategy at Maven, supporting clinical innovation leadership with high priority, strategic initiatives to evolve Maven’s care model 
• Clearly communicate program status and results with cross-functional partners and leadership, flagging issues to appropriate stakeholders

We’re looking for you to bring: 

• Minimum of 8+ years experience working in healthcare consulting, product, research, and/or start-up environments 
• Minimum 2+ years experience working in a product role
• Demonstrated track record of successfully managing complex projects in a fast-paced environment, especially evidence-based clinical processes
• Strong analytical skills (e.g., experience with Excel, Looker) and ability to apply them towards unlocking important strategic and operational questions
• Structured, critical thinking and excellent verbal and written communication skills
• Strong sense of accountability and collaborative, team player mentality
• Passion to drive better maternal health outcomes, and grow new and innovative care models in women’s and family health
• Ability to thrive in a high-growth, fast-paced environment and the excitement at the challenge of building a business with ambitious goals

Preferred Qualifications: 

• Understanding of value-based care and ROI
• Experience with virtual care delivery or operations and/or working with Product teams
• Knowledge of key trends in the healthcare and health tech industries, particularly in women’s and family health
• Resourceful, highly organized self-starter who can be flexible and navigate uncertainty

For candidates in NY, CA, or CO the salary range for this role is $160,000 - $210,000 per year. You may also be entitled to receive a bonus, stock options, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the