Jobs and Careers
CA

Customer Service Delivery Advocate 4- day work week!

Carvana
Framingham, USAfull_timePosted 10 Jul 2026

About the role

<p>We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!</p> <p>Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?&nbsp;</p> <p><strong>Shift Requirement: </strong>The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.<br><strong><span style="text-decoration: underline;">Working Location:</span> 63 Western Ave, Framingham, MA 01702 (ADESA Boston) - </strong><em>ADESA is part of Carvana!&nbsp;</em></p> <p></p> <div><strong>Unlock Your Earning Potential!</strong><br>We offer a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:</div> <ul> <li>Starting Pay Range: $22/hr</li> <li>At 3 Months: $22.50/hr</li> <li>At 6 Months: $23/hr</li> </ul> <div>In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.<br><br><strong>Want to earn even more?</strong> After just 90 days of tenure, drivers with a clean safe-driving record can pursue certification to operate our dual car haulers. Once you pass the training and road test, you'll earn an additional <strong>$1/hr premium</strong> on top of your base pay — a great way to fast-track your earning potential while building a more advanced skill set.</div> <p><strong>Benefits + Perks: </strong><strong><br></strong><br>We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you:&nbsp;</p> <ul> <li>Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons</li> <li>Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.</li> <li>Health &amp; Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are

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Company

Carvana

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