OUTREACH SPECIALIST

The Outreach Specialist will assist individuals in engaging with their substance abuse treatment.  The associate will aid patients in the program with obtaining abstinence and complying with scheduled appointments, and will help patients engage and comply with their onsite and offsite primary care and psychiatric treatment.  The Outreach Specialist will aid in initial patient engagement, outreach efforts and accompanying of patients to appointments as needed.

 

Responsibilities:
•    Work closely with patients to aid in engagement in treatment. This may include meeting with patients within the program, calling patients by phone, meeting with patients in the community, and accompanying patients to appointments.  Outreach patients who have stopped attending treatment at their last know residents
•    Actively listen to patients and encourage them to communicate any concerns to appropriate staff on their treatment team.  Major issues will be escalated to supervisors
•    Document all patient contacts in the electronic medical record, including phone calls, onsite visits and offsite interactions.
•    Meet with patients in emergency department to assist in engagement and referral to substance abuse treatment 
•    Assist individuals enrolled in treatment with referrals to needed services and connection to resources in the community
•    Describe the nature and purpose of services offered to patients interested in or enrolled in the program
•    Motivate patients to actively participate in their health and recovery
•    Collaborate with a multidisciplinary team in order to build and maintain positive working relationships 

 

Qualifications:
•    High School graduate required
•    Certified Recovery Peer Advocate (CRPA) or CRPA-eligible following completion of internship hours
•    Familiarity with Microsoft Word and Excel
•    Excellent oral, written and interpersonal communication skills  
•    Ability to provide outreach to patients enrolled in program, find creative solutions to challenges, build motivation in patients using empirically supported strategies including motivational interviewing  
•    Ability to demonstrate ethical behavior and uphold standards, to provide emotional support and instrumental assistance to patients enrolled in treatment, and to assist patients in defining and working toward their recovery goals
•    Familiarity with Microsoft Word and Excel
•    Utilize knowledge of adults across the lifespan to help develop patient-specific goals and provide patient-centered services

 

 

This is a 100% grant funded position

 

Department: Psychiatry and Behavioral Sciences Bargaining Unit: 1199 Campus: WAKEFIELD Employment Status: Regular Full-Time Address: 4401 Bronx Boulevard, Bronx
Shift: Day Scheduled Hours: HOURS VARY Req ID: 221653 Salary Range/Pay Rate:   $27.55 

 

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

 

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here. 

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Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

 

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