Senior UX Researcher

<p>Job Description</p><p></p><p><b>The Position</b></p><p>We are<span> a </span><span>major</span> <span>global </span><span>bio</span><span>pharmaceutical</span><span> company</span><span>, </span><span>using the power of leading-edge sc</span><span>i</span><span>ence to save and improve lives arou</span><span>n</span><span>d th</span><span>e</span><span> world</span><span>.</span> <span>Our Experience Design group is </span><span>the company’s center of excellence in all things UX and aims to make </span><span>o</span><span>ur </span><span>c</span><span>ompany</span><span> human-centric and design</span><span>-</span><span>drive</span><span>n</span><span>. </span> </p><p></p><p><span><span>W</span><span>e </span><span>have</span><span> a</span><span>n opportunity</span> <span>i</span><span>n our </span><span>Prague</span><span> hub </span><span>for an experienced User </span><span>R</span><span>esearcher to </span><span>support </span><span>company</span><span> IT and business </span><span>groups </span><span>on strategically important products, </span><span>platforms, and </span><span>services.</span> </span> </p><p></p><p><span><span>You will be a </span><span>key </span><span>member </span><span>of</span><span> our team of </span><span>12 User </span><span>R</span><span>esearchers, part of our wider group of 70 UX professional</span><span>s (including Designers and Design Thinkers)</span><span>. </span><span>Most of</span><span> the </span><span>group</span><span> are</span> <span>based</span> <span>in Prague with </span><span>some </span><span>colleagues</span> <span>in Singapore and </span><span>the </span><span>US.</span> <span>We also cooperate </span><span>with, and support, other</span> <span>researchers, and designers </span><span>in</span> <span>company </span><span>divisions </span><span>a</span><span>cross the globe. </span> <span>Y</span><span>ou will help improve our company's experiences with technology, processes, and services so our colleagues can </span><span>b</span><span>e</span><span>tter </span><span>fulfill their</span><span> role</span><span>.</span></span></p><p></p><p><b>What will you do?</b></p><ul><li>Help IT and business stakeholders to understand user needs, build user understanding and deliver evidence-based solutions and improvements</li><li>Work as part of a cross-functional team (with Designers and Design Thinkers) to improve UX maturity across key areas of our company</li><li>Actively participate in shaping product and organizational strategies </li><li>Design, lead and execute user research studies using qualitative and quantitative methodologies</li><li>Advocate for a user-centric approach and communicate the value of user research </li><li>Turn research findings into actionable <span>recommendations </span></li><li>Help facilitate discussions leading to practical solutions to user needs and pain points </li><li>Share experience with other user research colleagues, providing them with constructive feedback and guidance </li><li>Help democratize user research skills, guidance and training across the company</li></ul><p></p><p><b>Qualifications, Skills &amp; Experience Required</b></p><ul><li>University degree  </li><li>Significant (ideally 5+ years) experience in User Research  </li><li>Diverse experience with research methods </li><li>Comfortable leading projects from start to finish </li><li>Fluency in English, both verbally and written </li><li>Positive attitude, adaptability and eagerness to learn </li><li>Familiarity with the medical / pharma industry would be a plus, but is not a requirement</li></ul><p></p><p><b><span>What we offer</span></b></p><ul><li>Exciting work in a great team, global projects, international environment </li><li>Opportunity to learn and grow professionally within the company globally </li><li>Hybrid working model, flexible role pattern (e.g., even 80% full-time is possible in justified cases) </li><li>Pension and health insurance contributions </li><li>Internal reward system plus referral programme </li><li>5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution </li><li>Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card </li><li>Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programmes </li><li>Up-to-date laptop and iPhone </li><li>Parking in the garage, showers, refreshments, massage chairs, library, music corner </li><li>Competitive salary, incentive pay, and many more </li></ul><p></p><p><b><span>Ready to take up the challenge? Apply now!</span></b> <br/><b><span>Know anybody who might be interested? Refer this job!</span></b></p><p></p><p>Current Employees apply <a href="https://wd5.myworkday.com/msd/d/task/1422$6687.htmld" rel="noopener noreferrer" target="_blank">HERE</a></p><p></p><p>Current Conting