Pharmacy Technician

Job DetailsJob Location: 415 Columbia Rd - Dorchester, MA 02125Salary Range: $19.00 - $26.00The Pharmacy Technician supports the safe, accurate, and efficient dispensing of medications under the supervision of a licensed pharmacist. The technician assists with prescription preparation, patient communication, inventory management, and workflow coordination to ensure high-quality pharmacy services that promote health equity and improve patient outcomes across Upham’s Community Care.

Pay Range: The expected base pay for the position is $19-$26 per hour and may be increased based on other factors, such as language, certifications, etc.

Essential Duties


Assist pharmacists in processing, filling, and labeling prescriptions accurately and efficiently.
Retrieve, count, pour, weigh, measure, and sometimes mix medications under direct supervision.
Input and maintain prescription and patient data in the Liberty pharmacy software and electronic health record (EPIC).
Communicate with patients, providers, and insurance representatives to resolve medication-related issues.
Support patients in understanding medication pick-up, delivery, and refill processes with compassion and cultural sensitivity.
Manage inventory, including ordering, receiving, stocking, and monitoring for expiration dates.
Prepare medications for Omnicell adherence packaging and Parata automation systems as assigned.
Support compliance with 340B program policies and FQHC guidelines for uninsured and underinsured patients.
Maintain organized and clean work areas according to infection control, safety, and regulatory standards.
Follow all privacy and security regulations in handling Protected Health Information (PHI).
Participate in quality improvement initiatives, training, and continuing education activities.
Demonstrate commitment to Upham’s mission of advancing health equity and serving the community with dignity and respect
Additional Duties
Assist with pharmacy reports, audits, and data collection as assigned.
Participate in team meetings and contribute to improving workflow efficiency.
Perform other duties as assigned to support pharmacy operations.

QualificationsMinimum Basic Knowledge


High School Diploma or GED required.
Active Massachusetts Pharmacy Technician License required.
National Pharmacy Technician Certification (CPhT) preferred.
Completion of an accredited pharmacy technician training program preferred.


Experience and Qualifications


Minimum of one year of experience in a retail, outpatient, or health center pharmacy preferred.
Familiarity with pharmacy software (Liberty or similar) and electronic health records (EPIC preferred).
Strong attention to detail and accuracy in prescription processing.
Excellent communication, teamwork, and problem-solving skills.
Commitment to patient-centered care, cultural competence, and equity-focused service delivery.
Ability to multitask in a fast-paced environment with professionalism and empathy.