Manager-Technical Product Management

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

The Product Manager, Restaurant Development supports the Technical Product Management leadership in technical / IT related delivery topics (e.g., trade-offs in implementation approaches, tech stack selection) and provides technical mentorship for developers / squad members improving custom and third-party solutions that support MCD’s ability to select and build new sites. Leads the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McD. Participate in roadmap and backlog preparation. Builds and maintains technical process flows and solution architecture diagrams on Product level. Leads acceptance criteria creation and validation of development work. Supports hiring and development of engineers. This position reports to the Sr. Technical Product Manager – Restaurant Development & Operations.

Accountabilities & Responsibilities:

• Restaurant Development Product roadmap and backlog preparation

○ In partnership with the TPM, participate in roadmap and backlog prioritization, providing technical perspectives towards translating Epic into user stories for the Develop team to work on, as well as backlog grooming process

○ Developing and maintaining a comprehensive product strategy and roadmap.

○ Collaborating with collaborators to gather and analyze requirements.

○ Prioritizing features and functionality based on business value and market demand.

○ Participating in an Agile development environment and ensuring successful product delivery

• Agile ceremonies

○ Attend all product team ceremonies and function as leader of the Software Development Engineers

• Technical solutioning and feature development / releases:

○ Accountable for the deployment of new features including QA, push to production and defect remediation. Ensure code development meets architectural, quality, and security standards.

○ Maintain documentation standards for all software and lead acceptance criteria validation of development work.

○ Ensure product delivery is done to a high standard with high performance while considering latency, scalability, extensibility, and security.

• Management of software developers

Oversee the output (quality and efficiency) of external vendor squads to ensure delivery meets McD standards.  Manages the daily activities of the developers through daily scrum calls.

• Continuous Improvement and Feedback

○ Develop a culture of continuous improvement by soliciting feedback from customers, internal stakeholders, and team members.

○ Use feedback to iterate on the product roadmap, prioritize improvements, and drive product innovation over time.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $129,800-$165,490 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• Bachelor’s degree in Computer Science or Engineering or 6+ years confirmed experience. Master’s degree a plus.
• 8+ years of software development experi