Senior Solutions Engineer

About mParticle:

mParticle is the leading independent customer data platform.  We are focused on the infrastructure layer of a Company’s growth stack.  Developers, engineers, product managers and marketers choose mParticle to simplify the flow of customer data between systems and applications, breaking down data silos and improving customer experiences.  We work with big players and small, fueling the customer success of brands like Starbucks, NBC Universal, Spotify and Airbnb. We’re growing fast and offer smart, talented individuals an opportunity to be high impact players as we scale and achieve our vision for being the world leader in this space. We care deeply about culture and our people, creating a place where you can do your best work and love doing it!

Recognized as one of Crain’s 100 Best Places to Work in New York City and one of  Wealthfront Career Launching companies of 2021!

What you’ll do:

• Spearhead the technical and solution pre-sales campaign to prospective mParticle clients, including:
• Technical discovery around current customers architectures and business and technical challenges/opportunities
• Host technical workshops where you’ll be sitting side by side developers instrumenting the mParticle SDK’s and API’s to demonstrate platform capabilities, and overcome all technical objections
• Architect and execute Proof of Value plans to achieve technical selection over the competition
• Develop custom applications across web, mobile, voice, and OTT platforms and integrate the mParticle platform to demo the solution in their current & future state
• Solution design for advanced use cases using mParticles platform API’s and capabilities
• Building strategic crawl, walk, run plans and align the appropriate implementation plan to put your customers on a victory path through value realization
• Drive engagement with product marketing, product, consulting and customer success on existing gaps, futures, and product strategies
• Contribute and refine a world-class Solutions Engineering playbook
• Present at industry events, conferences, and meetups

We’d love to hear from you if you:

• Have a 4 year undergraduate degree in Computer Science, Computer Engineering, or related technical field or equivalent experience.
• Nice to have 3-5+ years experience in a Data Engineering/similar role developing, maintaining, and testing infrastructure
• Have 3-5+ years experience in Solutions Engineering/similar role for a software product
• Demonstrated strong experience collaborating with prospect marketing, product, engineering, and data science teams, translating business requirements and use cases into technical solutions
• Are equally fluent talking technical details or taking a 30,000 foot view
• Never met a whiteboard you didn’t like and can design complex solutions on the fly for a small audience, or command a large cross functional team of multi faceted team members

If connecting the dots between enterprise architects, developers, data scientists, and marketers through the lens of optimizing data & integrations and driving business outcomes, then this is the role for you. We’re building something truly rare and special. Come join the customer data platform revolution and help build the future!

Here at mParticle we embrace the differences that make us unique. We are dedicated to building an inclusive environment that fosters respect and celebrates an array of backgrounds and perspectives.

Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.