Director, Site Reliability Engineering

About the team

Our goal in the Technology Engineering & Operations organization is to enable our customers to seamlessly leverage our tools, platforms, and solutions while delivering robust infrastructure and site availability. Our mission is twofold - to empower and support our internal customers (development teams) in building and delivering exceptional, high-quality software, and to own and manage the core infrastructure that directly impacts product delivery velocity and availability for our external customers while ensuring the right processes, guardrails, and mechanisms are in place.

About the role

Join our team as a transformational leader on Consolidation & Advancement of Platform Engineering (CAPE)! We're seeking someone to transform our organization by modernizing legacy systems and fostering a culture of strong accountability across teams. You'll need a strong engineering background, keen operational rigour, strategic foresight, and exceptional communication skills to influence change across partners. If you thrive in a fast-paced environment and are ready to lead transformational initiatives, this is your opportunity to make an impact. Let's shape the future together!
 

As a Director of Consolidation & Advancement of Platform Engineering, you will:

• Proven strategic leadership by developing and communicating a clear vision for transformation, fostering a data-driven engineering culture, and completing strategic plans.

• Implement operational excellence by defining and promoting standard processes, driving continuous improvement, and fostering agility in technology adaptation.

• Lead multi-functional teams, influence partners for support, and champion collaboration, clarity, and a culture of data-driven decision-making.

• Establish and track KPIs for monitoring progress, analyze data to drive actionable insights, and recruit, mentor, and grow impactful engineering teams.

• Grow and scale the organization prioritizing engineering excellence, reliability, and predictable delivery, while collaborating with senior engineering leaders to continuously evaluate and update processes for efficiency and innovation.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $234,900.00 - $375,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Demonstrated ability as an engineering leader

• Solid track record of delivering production infrastructure in a cloud-centric architecture, driving adoption of new solutions, handling vendor relationships, scaling teams, and achieving results

• Experience growing and building diverse and inclusive teams, working with partners, and collaborating across organizational boundaries

• Entrepreneurial energy, ability to handle ambiguity, drive consensus, communicate well with both technical and non-technical co-workers, and resolve conflict

• Strong verbal and writing skills

• Experience in building and leading a geographically distributed team

• Expertise in AWS cloud technologies

Get to know us

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