Jobs and Careers

Enterprise Account Manager

United States, United Statesfull_timeVerifiedPosted 29 Jan 2026

💰 $87,600/yr($61,700/yr – $87,600/yr)

About the role

Your Impact The Enterprise Account Manager serves as the direct link between CivicPlus and our top tier customers. This position will be responsible for overall relationship management as well as ensuring adoption and engagement with the CivicPlus solutions. As an Enterprise Account Manager, you will own the client experience taking client satisfaction to the next level. The Enterprise Account Manager will work alongside of a highly driven team of CP professionals to ensure that client needs are served in an assigned region. This position requires excellent problem-solving and time-management skills and the ability to implement change. About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What You’ll Do As an Enterprise Account Manager you will:

Clearly and succinctly communicate the company’s value proposition
Manage sales and sales related questions
Respond to correspondence from clients in timely manner
Maintain an active pipeline of forecasted sales to meet monthly quota objectives while working through each opportunity with manager.
Manages complex, challenging and/or largest customers within assigned region
May mentor and coach lower level/new Account Managers while also attending to their personal job goals and responsibilities
Works to improve overall customer satisfaction in assigned customer accounts.
Perform other duties as assigned

What We’re Looking For We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply! Preferred Qualifications:

Strong persuasive, analytical and interpersonal skills
Strong and consistent phone presence
Team Player
Focused on personal development and the development of others
Customer-focused and anticipate client needs and concerns
Ability to prioritize multiple task / deadlines
Must have strong written and oral communication skills

Why CivicPlus? This role offers:

Be part of one of our highest-performing sales teams with a proven record of consistent success
Support a large and growing account base, making this role increasingly critical to the business
Leverage strong market tailwinds to drive immediate, meaningful impact

Compensation and Benefits

Estimated Salary Grade Range: $61,700 - $87,600

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.

Potential Variable Pay: Based on set quotas or goals or targets
Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

Introductory call with Talent Acquisition
Interview with the Hiring Manager
Panel Interview with CivicPlus team members, including an interview project activity
Offer

Note: The process may vary slightly depending on the role. Additional Information

CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
This position will remain open until March 3, 2026 at 4pm EST. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team

Equal Opportunity Commitment CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and sup