Sr Technology Project Manager

Department:

Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

• Responsible for all aspects of project management for mostly high complexity, high visibility project(s) over the entire life of the initiative. Understand complicated business objectives and scope and assembles a team to deliver superior results for their project(s). Work closely with accountable Delivery Leaders in the Business and Technology to ensure assigned project(s) deliver on business objectives and value, while managing scope/timeline/budget and technical risk and may be responsible for multiple projects at one time. Provide support and guidance for both Business and Technology initiated projects and requires strong knowledge of technology processes and implementation procedures.

Additional details:

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.  

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.  

Responsibilities

• Partner with Technology Managers and Directors to lead large Technology projects/programs in support of department or enterprise strategic plans
• Serve as a project Leadership resource responsible for driving analysis, recommendations, decisions and delivery
• Define complex project plans/roadmaps for multiple simultaneous projects or for a single highly complex project or program including scope, budget and schedule and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices
• Work with development and application teams to breakdown work into smaller components or features and to identify critical path
• Drive testing and acceptance of project or program results across multiple teams
• Mentor and coach other Project Managers
• Monitor risks, issues, and scope proactively, ensuring the appropriate level of priority, visibility and escalation
• Communicate plan and all relevant components such as risk, schedules, expectations and ongoing updates to Stakeholders, Sponsors and Project Teams to maintain project alignment
• Build partnerships to collaborate and use influence to gather Customer and business requirements and communicate effectively with all project Teams and support groups
• Work with partner teams across portfolios to plan (define scope of dependencies), to track execution of work, and to visualize the full scope of work including business capabilities and architectural runway
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Expert knowledge of project processes, problem management tools and procedures
• Advanced knowledge of Agile development practices and ceremonies
• Advanced knowledge of application impact on operational and business functions
• Skilled in proficient financial acumen to interpret corporate financial analysis and financial statements
• Skilled in strong Customer Service and Team orientation
• Ability to assume a high level of responsibility and provide direction in a Team-oriented environment, directing tasks to finish by scheduled completion date
• Ability to communicate effectively, both verbally and written, at all levels
• Ability to manage highly sensitive and confidential information
• Ability to work effectively in a fast paced, collaborative, Team based environment and maintain composure under pressure and accurately assess problem situations
• Skilled in Leadership to direct performance of outside Contractors and maintain positive relations with internal Customers

Education

• Required: High School Diploma or GED

Experience

• Required: Expert-l