Primary Care Clinic Community Health Worker

Are you passionate about connecting people to the resources they need — especially when life feels most challenging? PCHC is looking for a Primary Care Clinic Community Health Worker (CHW) to join our team. In this role, you’ll be on the front lines of patient support: linking individuals and families to community services, addressing social determinants of health, and stepping in with compassion and skill during times of crisis. Working side by side with providers and care teams, you’ll help improve patient wellbeing and strengthen the health of our community. If you thrive in a collaborative, mission-driven environment and want to make a real impact, we’d love to hear from you.

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg

Schedule: Full-Time, Monday-Friday, 8am-4:30pm  

Highlights of the position:

Be the bridge between patients and the resources they need to thrive.

• Serves as an ambassador for PCHC’s primary care clinics, building trust and connection with patients and families.

• Screens for social determinants of health (SDoH) and identifies unmet needs through direct engagement.

• Partners with providers and care teams to create care plans, coordinate referrals, and connect patients to community resources.

• Provides hands-on support with essentials like food, housing, transportation, and financial/legal services.

• Participates in crisis intervention, offering compassionate support and exploring alternatives to hospitalization when appropriate.

• Offers motivational interviewing, goal-setting, and encouragement to promote wellness and independence.

• Serves as a trusted point of contact across clinics, helping patients navigate care and access the services they need.

• Is a good steward of HIPAA. Understands and follows applicable HIPAA laws and regulations and PCHC policies.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits

• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! 

Education and Experience:

• High School Diploma (or equivalent) required. Relevant post-secondary education preferred.
• Minimum of two years’ experience in a primary healthcare and/or crisis setting required.
• MHRT-C Certification preferred
• Case Management experience preferred · Previous experience with electronic medical record preferred.
• Obtains MCD Global Community Health Worker (CHW) competency and training as soon as able to enroll into an available class as designated by director and supervisor (preferably within 6 months based on availability).
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
• Having a valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required. Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual’s ability to perform the responsibilities of the position in accordance with PCHC’s Automobile Safety and Background Check Policy.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.