Warehouse QA TECHNICIAN II

McCormick & Company, Inc., a global leader in the spice, flavor, and seasonings industry, is seeking a full-time Warehouse Lab Technician for the Springfield LC.  This position will report to the Team Manager.  This is a 2nd shift position, 3:00pm - 11:30pm Monday-Friday with overtime as needed.  

McCormick & Company, Incorporated is a global leader in flavor with approximately 14,000 employees worldwide. With over $6 billion in annual sales across 160 countries and territories, we manufacture, market, and distribute spices, seasoning mixes, condiments, and other flavorful products to the entire food industry including e-commerce, retail,food manufacturers and foodservice businesses. Our most popular brands include McCormick, French's, Frank's RedHot, Stubb's, OLD BAY, Lawry's, Zatarain's, Ducros, Vahiné, Cholula, Schwartz, Kamis, DaQiao, Club House, Aeroplane, and Gourmet Garden. Every day, no matter where or what you eat or drink, you can enjoy food flavored by McCormick. Our Purpose is "To Stand Together for the Future of Flavor and our Vision is "A World United by Flavor—where healthy, sustainable and delicious go hand in hand."

As a company recognized for its exceptional commitment to employees, McCormick offers a wide variety of benefits, programs, and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k), profit sharing, paid holidays, and vacations.

Under the general direction of distribution operations leadership, the QA Technician will work in a High Performance Organization Operating Model enviornment performing QA Technician / Inspector / Auditor functions. To a certain extent, the candidate will be self-directed, but at times will need to participate on team based needs, meeting performance goals, maintaining a clean/safe work environment, and maintaining a high level of quality and service to their customers.

 

QUALITY NOTIFICATION:  This involves communicating with various functions including the Supply/Planning groups to obtain release if the information is not in SAP. Generate various weekly warehouse inventory reports; Issues Quality Notification (QN) for materials that are out of specification, Past Shelf Life (PSL). Coordination of timely quarantine and Quality Notification process including disposition of discrepant materials.  Satisfy all product sample requests. 

 

QUALITY: Follow-up as instructed by division and plant QA representatives on specific customer complaints. This often involves sampling and the examination of products for specific attributes.  This could also include troubleshooting warehouse issues for the correction of damage and carrier complaints.  Research historical records for causes or information. Process inbound returns and support inbound receiving; update fixed bins for PSL on a regular basis. Provide troubleshooting support to distribution center by investigating issues that adversely affect product quality and recommending potential solutions. Conducts walk throughs of the warehouse locations for inspection of GMPs, Sanitation, etc.

 

PEST CONTROL PROGRAM: Assist with external service provider on management of pest control program.  This includes the review of weekly service records, coordination with conjunction of Maintenance Manager, and follow-up on identified corrections, maintenance of pest control reports.  Performs weekly trap inspections at warehouse locations.

 

AUDITS: Conduct weekly sanitation/Food safety audit for the facilty.  Support leading regulatory inspections, and 3rd party/customer audits (e.g. AIB, Subway, etc.).  Represents QA within the facility to coordinate follow-up and correction of outstanding issues.  Issue, manage, and provide feedback on Certificates of Analysis (COAs).  Work toward reducing returns through participation in NA Service Improvement cross functional teams.  Involved in cross-functional team meetings, using structured problem solving processes, tools and/or techniques.

EXPERIENCE: Individual will preferably enter this role with a combination of demonstrated technical and self-directed skills equivalent to a minimum of  3 years of experience within the Quality/QA function or warehouse management.

 

BUSINESS EXPERTISE: Basic understanding of how all areas integrate with other areas. and co-ordinates to contribute to the achievement of goals

 

PROBLEM SOLVING: 

Uses judgement based on the analysis of information.

Requires attention to detail in making evalu