Senior Solutions Engineer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We are currently seeking a Senior Solutions Engineer to join the Enterprise Integration team in Germany focusing on Enterprise clients. This role is based in our Berlin office.

The Solutions Engineer plays a pivotal role in enabling our growth and innovation agenda - partnering with merchants and technology providers.

Working alongside our Commercial Account Management and Business Development teams, the Solutions Engineer provides technical consultancy to enable PayPal’s diverse product set within these environments.

The Solutions Engineer is the "voice of the customer" providing feedback to Product Managers, Technology, and other internal groups to provide technical solutions and define new function/feature needs.
The ideal candidate is a motivated self-learner, passionate about problem solving and creating delightful experiences for our customers.

Job Description:

You will be part of a dynamic team of 8 Solution Engineers dedicate

to the DEATCH (Germany, Austria, and Switzerland) market! We're a close-knit group, part of a larger pan-European organization of 90 talented individuals. What truly sets us apart is our commitment to diversity and inclusion. We believe that a variety of perspectives, backgrounds, and experiences fuels innovation and drives success. We celebrate our differences and are always learning from one another.

Your day-to-day 

• Consulting with our external clients to understand their business priorities, operational challenges and technical infrastructure, and propose technical solutions which solve for their needs 

• Develop best-in-class solution designs, test cases and launch plans for opportunities 

• Oversee the enablement of new client integrations 

• Collaborate closely with internal teams including product, compliance, risk, information security, customer support and business operations to ensure all aspects of the launch are effectively managed 

• Identify any product/functionality gaps required to deliver a solution and collaborate with internal product and technology teams to define the necessary enhancements to support successful delivery.