Manager, Billing

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives

• Paid Certifications

• Tuition Reimbursement

• Comprehensive Benefits

• Career Advancement

The Manager, Billing Services will support the Director, Revenue Cycle in the selection, direction and development of billing department team members, and will report to the Director, Revenue Cycle. The Manager will be responsible for assisting team members with problematic bills and questions regarding billing processes and best practices. The Manager, Billing Services will be responsible for direct oversight of a team of associates and supervisors with all decision making regarding to hiring, onboarding, training and performance management.

Job Responsibilities:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

• Reports on Key Performance Indicators for the department and will be held to the standards identified as benchmarks and best practices for each client

• Manage the daily work-flow of the department, monitor progress to identify trending issues and develop training or processes to address these issues

• Hold huddles to efficiently cover new or evolving training focuses to encourage and develop team members

• Oversee progress and monitoring of worked accounts for quality assurance and productivity measures

• Assists in strategic planning and performs ongoing process improvement evaluation

• Reviews, updates and implements policies and procedures to support the vision and goals

Employment Qualifications:

• High School Diploma/GED Required

• Certified Revenue Cycle Representative (CRCR) certification

Experience we Love:

• Seeking experience in EMR and Clearinghouse systems

• Seeking experience in Physician Revenue Cycle

• Ability to occasionally travel if needed for client assessment or at the elbow support

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Pur