Supervisor, Lot Operations

Company

Cox Automotive - USA

Vehicle Operations

Supervisor, Lot Operations

SupervisorNo remote option; must work at a specified Cox location

Yes, 5% of the time

Day

Compensation

Compensation includes a base salary in the range of $50,400.00 - $75,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

This position supervises and directs the daily activities of the lot personnel and the lot operations function for the Auction and ensures the efficient, orderly and proper staging and moving of vehicles on the lot and through the sales lanes.

Job Responsibilities:

• Assist with lot operations daily to ensure efficient operations prior to and after sale.

• Supervise the daily operation of coordinating the activities and the workflow of the drivers, zone owners, and other lot operations employees.

• Ensure efficient lot operations by coordinating the movement of vehicles around the various lots to and from shops and storage grids.

• Provide quality service and interact with customers to resolve any problems that may

occur.

• Inspect and maintain lot operations equipment and ensure that it is functional and in

good working condition.

• Monitor lot damage and meet with Operations Manager on a regular basis to review

and resolve potential lot operations problems.

• Coordinate with Reconditioning, Check-in, Factory and Fleet/Lease departments to

schedule and prepare vehicles for sale, ensure accurate and efficient movement of vehicles across the property.

• Supervise and direct the work of lot operations employees by determining work

procedures, preparing work schedules, expediting the workflow, assigning duties and

monitoring work for accuracy and conformance to policies and procedures.

• Assist manager in counseling and disciplining employees as necessary. Under the

direction of the manager, plan, monitor and evaluate employee job performance, and

assist manager in conducting performance appraisals.

• Visibly demonstrate safety commitment by following all safety and health procedures

and modeling the behaviors related to such. Work in cooperation with safety leadership

in support of all safety activities aligned with Safety Excellence.

• Work with manager to review work volumes, plan and continuously monitor staffing

levels to ensure efficiency, quality work product, and effective customer service; review

departmental performance against key performance indicators and metrics and develop

and execute strategies for improvement.

• Effectively leads the team at the location by setting an example in behavior,

championing Cox/Manheim values and ensuring that all employees are treated with

respect.

• Enforce all company policies and procedures related to employee and customer

conduct.

• Perform other duties as assigned by manager.

Qualifications:

• Equivalent combination of education and work-related experience

o High School Diploma and five years of relevant experience in related field. ~OR~

o bachelor’s degree and three years of relevant experience in related field. ~OR~

o Master’s Degree and up to two years of relevant experience in related field.

~OR~

o Ph.D. and up to one year of relevant experience in related field.

• Experience in automobile industry or the Auction business.

• Strong communication and interaction skills.

• Competent supervisory and organizational skills.

• Experienced computer and software knowledge.

• Valid driver’s License and a safe driving record required.

• Ability to drive vehicles with standard and automatic transmission.

• Regularly required to stand, walk, reach, talk and he