Admin Assistant II - TS/SCI w/Polygraph

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

SCA

Job Qualifications:

Skills:

Detail-Oriented, Microsoft Office, Office Administration, Oral Communications, Written Communication

Certifications:

None

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

Discover a career that is challenging, impactful, and mission-critical. Join our team as an Admin Assistant II and make an impact on our customer. While you help us advance the mission, we’ll help advance your career.

HOW AN ADMINISTRATIVE ASSISTANT II WILL MAKE AN IMPACT:

• Working in a discreet environment handling sensitive and personal information daily

• Completing transactional duties with special attention to detail, being organized, and multi-tasking

• Interacting with our ongoing POC customers, team members/Leads, and employees via phone, Skype or email

• Handling and receiving incoming and outgoing correspondence

As an Administrative Assistant II, your day-to-day responsibilities will include:

• With minimal guidance, the Administrative Assistant (AA) will track the workflow of maintenance and rental vehicle orders using sponsor owned systems on a daily basis and will be the primary POC for rental requirements

• The AA will be the primary POC for fuel reporting and customer support to include entering information into Sponsor owned system for fuel access

• Additionally, the AA will work with the Fleet Manager and Maintenance Supervisor to track internal center maintenance requests ensuring a smooth workflow of maintenance requests through the center

• Customer service interactions are daily either by email, phone or in person and the AA is at times, will need to use solid judgement to make to make decisions on their own

• Customers include external customers and internal center customers and the candidate will coordinate and fulfill requirements with multiple teams within the center

• The AA will be required to prep rental vehicles, which can consist of moving them from one side of the motor pool to another, fueling a vehicle, removing light trash from a vehicle or driving to a local carwash if necessary

• Effective communication within the center is required as our personnel and vehicles are often supporting high-level customers and visits with direct impact to the sponsor's overall mission

• The AA may be asked to assist in driving government owned vehicles to/from a local vendor to drop off or pick-up a vehicle for external service or to pick-up vehicle parts to use at the center

• A sponsor-owned vehicle would be used in these instances. Safety shoes are required when working in or transiting the maintenance bay

• The Administrative Assistant (AA) will be required to use the sponsor's internal databases (Service Now based) to coordinate maintenance, rental and fuel workflows, OJT can be provided

• The AA will be responsible for updating records to ensure accuracy and an effective proactive approach to vehicle maintenance and customer requirements

• Basic proficiency in most MS office programs and intermediate proficiency within MS Excel arc required

• Basic proficiency in the use of the sponsor access request system and other sponsor used databases may be required on occasion

• The AA will also be required to utilize a sponsor provided digital camera and will be provided a photographer's badge

• The Administrative Assistant (AA) will use the sponsor's visitor request database to enter scheduled and unscheduled requests

• The Administrative Assistant (AA) will be required to track the workflow of maintenance and rental vehicle orders using sponsor owned systems on a daily basis and will be the primary POC for rental requirements

• Additionally, the AA will be the primary POC for fuel reporting and customer support to include entering information into Sponsor owned system for fuel access

• Effective and timely communication with internal and external customers via email, phone,