Senior Manager, Metrology Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

PRINCIPAL OBJECTIVE OF THE POSITION:

The main purpose of this role is to oversee the design, execution, and maintenance of the calibration program and ensure alignment with company policy and relevant regulatory standards. The role also ensures that all operations are conducted with safety as the highest priority.

MAJOR DUTIES AND RESONSIBILITIES:

1.   Establishes specific expectations and objectives to ensure compliance with EHS guidelines, cGMP regulations, Company policies and other external agency regulations. Supports the development of related procedures and programs, implement and monitor performance. Identifies areas of opportunity and prepare specific action plans to increase awareness and to maintain compliance.

2.    Keeps oversight of all operations to be executed in a safely manner.

3.    Directs the use of Integrated Systems including Preventive and On-Demand Calibration Work Order Programs.

4.   Manages the Metrology team with responsibility over all Calibration Data Sheets and Metrology Job Plans Master Data within the system.

5.    Manages the use and application of all Metrology Tools.

6.   Develops and maintains Calibration Interval management program including minimally invasive instrumentation tasks which support Calibration interval extension.

7.    Develops and/or approves SOPs and other technical documentation required for Metrology.

8.    Ensures routine calibration and instrumentation activities are performed in accordance with established guidelines and

operating procedures.

9.   Defines and ensures end user training on Metrology Data Sheets and Work Order processing within the related business system.

10. Works with the Spare Parts group to ensure proper materials and parts are identified and available to sustain

Calibrations and Corrective activities.

11. Ensures the proper execution and compliance of Metrology work orders.

12. Manages the creation, tracking and completion of Metrology related Quality Events within the appropriate tracking system.

13. Provides support to other departments in the investigations and resolutions of Metrology related Quality Events.

14. Conducts basic risk mitigations options and advanced troubleshooting to identify root cause and appropriate corrective actions for equipment system problems. Judges the technical complexity of the task/project and aligns materials, parts, tools and skill sets to accomplish the task/project, prioritizing the use of resources to achieve business results.

15. Develops and maintains current the training program for the department and ensures field personnel are current in their training; maintains status of the training curricula of direct reports.

16. Allocates resources within the organization, leveraging expertise, to ensure proper support to all business areas. Establish, manage, and monitor and control Metrology Services work processes.

17. Identifies, implements, and monitors Key Performance Indicators (KPIs) and establish goals to accomplish World-Class Metrology performance.

18. Participates and Leads Failure Mode and Effects Analysis (FMEA) exercises in conjunction with System Owners, Metrology Technicians and Manufacturing Operators.

19. Works with Reliability Centered Maintenance (RCM) programs to improve the performance and reliability of our systems and equipment. Uses data from Maintenance and Metrology Programs to identify opportunities for optimization, assesses the impact on policies and regulations, allocates Capital or expenses as needed, develops and executes action plans.

20. Manages departmental budget by allocating expenses based on site strategies and business unit