Senior Director, Threat Defense and Response

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics, and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations, both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements below. We’re interested in getting to know you and what you bring to the table!

Senior Director, Cybersecurity Operations - Remote

This position is accountable and responsible for the leading of the JLL Global Security Operations Center (SOC) and Incident Response (IR) capabilities. This leader will support pivotal Global Cyber Defense capabilities by responding to any and all cyber threats that JLL faces. This role is a highly dynamic role that will require not only strong leadership and interpersonal skills, but also advanced technical ability and understanding to support threat response and incident investigations. Additionally, with the level of integration between core ops functions, they must facilitate robust communications between other teams within the cybersecurity organization.

This position will report directly to the Global Head of Cyber Defense and in addition, interface regularly with senior leaders such as the global CISO, various business lines, and technical engineers. A successful candidate must have great leadership experience while being detail oriented and capable of operating in an extremely dynamic environment.

Primary Responsibilities

• Leading and overseeing the Security Operations Center (SOC) that performs the collection, triaging, analysis, and finalization/escalation of alerts generated by JLL systems.
• Leading the Incident Response Team that responds to escalated and advanced attacks/incidents while serving as Incident Commander.
• Mentoring a diverse team of security technologists and analysts to improve JLL’s threat response capabilities.
• Tracking key metrics and continually improving ability to measure and monitor the maturity and performance of the overall threat response program.
• Technical process, procedure development, and maintenance of internal documentation and policies.
• Delivering tactical and strategic incident response results and reports to key business leaders and stakeholders, including the Global CISO and other senior leaders.
• Recommending control and defensive measures to protect the organization from advanced threat actor tactics. 

Sound like you? Before you apply it’s worth knowing what an ideal candidate has to offer:

• 6-8 years Cybersecurity experience, specifically in a highly technical and leadership role.
• Strong appreciation and demonstrated ability to harness automation, AI, and custom tooling to streamline SOC triaging and IR capabilities.
• Advanced working knowledge of Cybersecurity prevention and dete