Commercial Banking Administrative Assistant & Client Support

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing 

The Signing Authorities Agent is accountable for the vetting and resolution of complex Large Corporate and Mid-Market customer requests related to signing authorities, often containing non-standard documentation, while upholding compliance to internal signing authority controls and Anti Money Laundering (AML) requirements. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. 

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. 

 
How you’ll succeed 

• Analytical Skills – Interpret, validate and execute internal and external client requests by establishing new customer’s signing authorities or amending existing customer’s signing authorities for complex corporate structures, conducting reviews of existing files and correcting documentation gaps relating to either signing authorities or AML, discovered during the vetting process 

• Critical Thinking – Verify documentation according to established signing authority procedures to confirm that documents received from customers are complete and properly executed. Review complex legal agreements related to Cash Management products to allow implementation of new products and amendments to existing products. Address gaps in signing authority documentation, escalating unresolved items, applying policies or engaging the appropriate internal partners to facilitate a resolution. 

• Relationship Building – Provide assistance to clients, Relationship Managers and BCC colleagues to address questions related to basic signing authority and AML signing authority requirements. Also, provide assistance and guidance to more junior team members when required 

Qualifications: 

• 4-year degree preferred

• Experience in an administrative/support role within a bank or financial institution.

• Proficient in Microsoft Office products with advanced knowledge of Word and Power Point.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $65,000.00-$80,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in