Program Manager, Insurance - Remote

 

Auto req ID: 23048  
Title: Program Manager, Insurance - Remote  
Job Function: Finance  
Location: Remote 
Company: Harley-Davidson Financial Services  
Full or Part-Time: Full Time  

 

Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes™, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson® motorcycles.

 

You’ll play a pivotal role in helping us create the company we want to be. And for our employees and H-D community it’s done through being fair, honest, positive and creative. This isn’t just any company. And yours isn’t just any career. It’s part of your story. Ride with us and make it legendary.

 

We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be.

 

This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that’s sufficient for completing their job remotely.

Job Summary

The Program Manager of Insurance is responsible for planning, program development, and administration of property and casualty insurance products. Key elements of this position will include but are not limited to, the following: (1) In conjunction with our insurance partners, development of product definition and pricing strategies (2) Definition and direction of product success factors such as sales support, point-of-sale material needs, training needs, and consultative actions with Dealers and Finance & Insurance Consultants (FICs). (3) Management of product provider relationships, including the establishment and monitoring of Service Level Agreements, provider benchmarking, contract negotiations, and prioritizing provider actions (4) Developing channel strategies and tactics in conjunction with Sales & Marketing , including input and review of all marketing materials, website, etc..  (5) Serving as initial point-of-contact for product/provider issues (6) Leadership and development of a support team performing various insurance duties. (7) This position will leverage data, information, and Company resources in a manner that allows for the insight to drive product profit improvement and growth. 

Job Responsibilities

• Manage insurance partner relationships.  Collaborate with insurance partners to create, update, and maintain products designed for H-D dealers and riders.
• Work with insurance partners to monitor marketplace product performance and complete ongoing assessments, provide analysis and recommendations based on customer satisfaction performance and loss data.
• Forecast program market positioning, volume, pricing/loss strategy, and revenue and produce supporting business cases.
• Ownership and development of the annual business plan for the selected category of Insurance Products
• Evaluate/maintain/recommend providers with product/pricing/service/claims strategies that support Company sales and profit objectives, to include profit share agreements. 
• Recommend new/enhanced products and services based on market needs, customer research, and business goals. Develop business case, conduct financial analysis and coordinate with Sales and Marketing to achieve required support from stakeholders.
• Maintain relationships with providers to stay compliant with all regulatory property and casualty insurance licensing requirements for individuals and company. 
• Work with Insurance partners, Sales and Marketing to develop promotional plans that drive sales of products and services
• Support and participate as requested in dealer and Sales training activities
• Maintain, monitor, and review contract renewals. 
• Protection of information and compliance with the law are paramount.    Protecting employee, customer and corporate information is everyone's responsibility at Eaglemark Savings Bank.  All employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need.    Further, it is the responsibility of all employees to maintain awareness and understanding of relevant laws, regulations, internal policies and procedures, and to comply with all of them.
   

Education Requirements

Bachelor's Degree Preferred

Experience Requirements

Requ