Senior Pre-Sales Solutions Engineer

Your turn to start the conversation.
Write the future at Rasa.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision.

Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI.

That’s Rasa. That’s our message.

Join us and add yours.

SUMMARY

We’re looking for a Pre-Sales Solutions Engineer to join our Go-to-market team. You will be working closely with our Account Executives to help knock down any technical barriers to the adoption of Rasa’s products and present our technology to solve enterprise prospect’s critical business challenges. You will also guide key accounts through the proof of concept or evaluation process, which can involve building demos, giving technical presentations or helping with an architecture review. You will be reporting to the Director, Solutions Engineering.

Full-time - 100% remote - Location: USA (all time zones)

• This is a remote position, but we cannot hire anybody outside of the USA for this position.

• Rasa can not assist with work authorization (visa sponsorship) for this position.

ABOUT THIS ROLE

We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. We're scaling our Go to Market team including our pre-Sales team to be technical liaisons for our Sales team. As a Pre-Sales Solutions Engineer, you'll make an impact on your team by:

• Engage with enterprise prospects by presenting Rasa’s technology while addressing any technical questions or concerns that come up during the sales cycle

• Develop a deep understanding of Rasa’s products and technology and work closely with the Product and Sales teams to resolve technical blockers

• Educate prospects on Rasa’s products

• Build demo assistants to showcase our technology for prospects' use cases

• Ensure that the proof of concepts and the technical evaluations are successful

• Collect market insights and product feedback from conversations with prospects and pass them on to the product team

ABOUT YOU

• 4+ Years in a customer-facing role (Sales/Solutions Engineer or similar)

• Experience in Software Engineering through a previous role or education

• Experience in working with Fortune 500 companies

• You should be comfortable with at least one programming language (ideally python)

• Great presentation skills with the ability to speak in front of audiences both large and small

• Strong desire to help people, problem-solving skills, and attention to detail

• Ability to travel at least 30% of the time

Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you!

MEET YOUR TEAM

The Solutions Engineering (SE) Team at Rasa is the functional and technical bridge between our cutting-edge conversational AI platform and the world’s most ambitious enterprises. We don’t just "demo" software; we act as trusted advisors, helping prospective customers navigate the complex AI landscape to build solutions that drive genuine business impact.

We are a lean, high-impact group of technical storytellers. Currently, the team consists of:

• Director of SE and resident player-coach, who stays close to the tech while guiding our global strategy.

• A Global Footprint: We are a distributed team across North America and Europe. Currently, we have 1.5 SEs covering North America and 2 SEs based in England and France.

WHAT YOU CAN EXPECT FROM US

• Flexible hours and a dedicated remote budget

• A stipend for professional development & 6 paid education days to help you grow within your role

• Unlimited PTO + paid sick leave + paid public holidays

• A Macbook, and other tech to help you do your job

• We have regular remote team events, as well as an annual company-wide offsite

• Health benefits