Senior Manager – GTLS Partner Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Manager - GTLS Partner Control Management, will be responsible for ensuring an effective control environment that meets all operational risk obligations for the Global Partner Management (GPM) team. The Manager will ensure control management is embedded in the day-to-day operations of our business through extensive collaboration with multiple partners across numerous Third parties, business units and functional areas. For this new role, the successful candidate will be a self-starter who is comfortable operating in ambiguity, with the ability to design and implement new frameworks and comprehensive end-to-end processes.

Key Responsibilities:

• Serve as the go-to subject matter expert on Control Management for 1st LOD within GPM

• Facilitate activities to comply with enterprise policies and programs (e.g., The Enterprise Third-Party Risk Management Policy)

• Build a framework to assess existing controls, uncover gaps and test & monitor for control effectiveness

• Ensure standardized controls across GPM teams/Third Parties

• Implement a regular cadence of reviewing and reporting against control measures

• Build repositories and templates to “show the work” for audit preparedness

• Scale as the business grows and as the program matures moving to strategic risk reduction

Minimum Qualifications:

• Experience in either Control Management or Risk Management

• Strong project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in across BU’s

• Proficient analytical and problem-solving skills, with an ability to analyze data, and evaluate risk scenarios effectively

• Highly motivated self-starter with the ability to manage multiple tasks, with excellent organization skills and careful attention to detail with the ability to work autonomously

• Self-starter who is comfortable operating in ambiguity and building from “White Space"

Preferred Qualifications:

• Experience working within an internal audit department or second-line risk/control teams

• Knowledge of PRSAs and RASCs

• Experience with Microsoft Visio

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retire