Technical Manager, IT Applications

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Summary:

The focus of the Manager, IT Applications Technical, is to execute global IT strategic and operational plans by leading and collaborating with technical and business teams to define, develop, deliver, and manage technology solutions projects for clients.  Manager, IT Applications Technical, supports the vision and strategy of the business by understanding the technology being supported as well as external influences, such as regulatory requirements, best in class practices, and economic factors. The Manager, IT Applications Technical, also ensures, through the use of tools and methodologies, the compliance of supported applications with the business objectives, IT standard, and regulatory and legal requirements.        

           

Primary responsibilities for role:                    
● Relationship Management, Planning, and Strategic Alignment
Builds and enables a team who establish effective and trusting working relationships with all of their business and IT partners.
Continuously improves knowledge of business processes, industry trends, and IT systems to better communicate IT capabilities and support IT solutions development.
Participates in the definition, development, and maintenance of IT strategic and operational plans that support Grifols’ mission, values, and business objectives.
Contributes to the development and management of the IT project portfolio.
Establishes and manages strategic relationships with IT and business partners to ensure IT plans and development efforts are well aligned with business goals.
Partners directly with business leaders to develop a deep understanding of their strategic and tactical processes and objectives; identifies technology solutions to achieve objectives.
Collaborates with cross-functional teams on quality issues/standards, solutions development, and services management to ensure that client requirements can be met.
                    
● Project Delivery and Management
Proactively identifies project risks and issues; helps determine necessary escalation, mitigation, and resolution steps.
Oversees adoption management of new systems, functions, and technologies, including the development and delivery of end user training as needed.
Monitors and regularly communicates deliverables status, concerns, and issues to the appropriate business and IT stakeholders and the project team.
Participates in estimating project cost and time requirements, assessing capabilities and support/resource requirements in area of responsibility.
Creates, reviews, updates, and approves required documentation for changes and projects as appropriate in accordance with IT Methodology.
Provides escalation path for project issues, and guides team to resolution through technical expertise, business knowledge, and negotiation skills.
Plays a lead role in the planning of large, complex projects from inception through proposal development.
Ensures that project members are complying with the defined procedures, tools, and methodology to be used in each project.
Helps manage project scope, time, cost, quality, staffing, communications, risks, and issues through project initiation, planning, execution, and closure to meet planned objectives.
Ensures the installation, maintenance, correct functioning and evolution of the tools within the development framework ensuring the achievement of the corresponding plans.
Ensures the broader use of best practices in the use of the development framework by the employees involved in the maintenance of the IT systems.
Provides project leadership and negotiates with key stakeholders to balance the client’s requirements with technical constraints.
As needed, assumes a lead role within project teams in areas of technical expertise, and may advise and monitor external service provider team members.

 

● IT Operational Support 
Ensures IT quality, legal, and regulatory compliance through adherence to quality control standards in all activitie