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Customer Support Officer

AIS - Advanced Info Services Plc.
United Statesfull_timeVerifiedPosted 9 Dec 2024

About the role

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

Create content and communicate information, news, work procedures for the technicians team

Job Description

- Create content and communicate information, news, work procedures for the technicians team.
- Explore new service and improve digitize working process for FBB team, installer, AIS Fibre GURU and subcontractor.
- Improve root cause analysis for customer problem from installation and maintenance work.
- Cooperate with relevant teams such as Business integration, Engineer, Legal, Accounting, etc. to implement and launch products.

Recruiter

Narakorn Pengsawang (นรากร เพ็งสว่าง)

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Company

AIS - Advanced Info Services Plc.

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