Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Overview:

BD Surgery aims to increase physician satisfaction and to assist hospital and surgery centers to improve outcomes and lower cost with a product portfolio that aligns with the patient’s needs. The business unit focus on preoperative and intraoperative solutions including patient preoperative skin prep, intraoperative irrigation, hemostatic agents, and sealants, as well as hernia repair mesh and fixation systems. ​

The Sr. Manager, Event Operations serves as a strategic and operational leader responsible for elevating team performance and ensuring execution excellence across Surgical Education. This role provides oversight of daily operations, workflow optimization, technology utilization, and financial stewardship ensuring all educational programs are delivered compliantly, efficiently, and in alignment with Medical Affairs and Surgical business priorities.

In this capacity, the Sr. Manager leads the planning, execution, and continuous improvement of professional education events, leveraging advanced knowledge of HCP engagement, health care compliance (HCC), cross‑functional collaboration, and operational best practices within a medical device environment. By streamlining processes, enhancing cross-functional coordination, and promoting innovative solutions, the Sr. Manager drives operational efficiency and supports a culture of continuous improvement.

As a people leader, the Sr. Manager provides coaching, mentorship, and development to the Professional Education Event Planning team cultivating strong execution standards, process rigor, and a high‑performance environment that enables the successful achievement of organizational goals.

Job Responsibilities:

• Lead planning, coordination, and execution of all Surgical Professional Education events.  
• Oversee venue selection, logistics, contracting, travel. Collaborate with the appropriate internal stakeholders on faculty management, agenda development, material preparation, and on-site execution.
• Ensure all programs support strategic priorities, HCP needs, and overall organizational goals.
• Maintain high-quality attendee experience and operational excellence across all events.
• Develop, refine, and maintain standardized processes, SOPs, templates, and operational workflows that ensure consistent execution across all programs.
• Implement continuous improvement methodologies to drive efficiency, reduce cycle time, and enhance compliance and quality.
• Oversee event documentation, program metrics, reporting, and audit readiness.
• Serve as an HCC subject matter expert related to HCP interactions and education.
• Ensure full compliance with global, regional, and local regulations governing HCP engagement, transfers of value, contracting, and reporting.

• Partner closely with Legal, Compliance, and Procurement to ensure consistent adherence to policies and regulations.
• Lead cross‑functional planning with Medical Affairs, Commercial, R&D, Marketing, and Professional Education teams to ensure alignment, resource allocation, and execution excellence.
• Support prioritization and resource planning for the Surgical Professional Education portfolio.
• Participate in enterprise initiatives and cross‑functional workstreams as a key contributor or workstream lead.
• Oversee program budgets, forecasting, and spend tracking across all education initiatives.
• Ensure accurate and timely reconciliation of event expenses, vendor invoices, and HCP engagements.
• Maintain financial transparency through dashboards and regular reporting.
• Lead, mentor, and develop a team of Professional Education planners and coordinators.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Provide guidance on work prioritization, stakeholder communication, and problem‑solving.
• Develop and manage Medical Affairs Operations communica