Sr Anlst, Front Line Controls Officer

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Chief Controls Office – Sr. Analyst, Front Line Controls Officer at Webster Bank will play a critical role in overseeing and strengthening the bank’s control environment. This individual will be responsible for supporting risk identification, assessment and mitigation across Front Line Control Office functions, including Risk and Control Self-Assessment execution, issue management and remediation, risk metrics, transformational projects, and other initiatives, while ensuring compliance with internal policies, regulatory requirements, and industry best practices. The ideal candidate will bring expertise in Operational Risk Management, Risk and Control Self-Assessment (RCSA), Internal Controls Design, Issue Management, and have previous experience within the banking sector. This individual will be expected to support a control-oriented culture across Banking as a Service and Business Credit Center (2 business units) and will also be involved with strategic and transformational initiatives and the delivery of critical, large-scale, complex, high-visibility, regulatory remediation programs.

Key Responsibilities:

• Controls Oversight & Design: Assist with the design, implementation, and maintenance of an effective internal control framework across Finance. Ensure that the framework mitigates risks and enhances the bank’s operational resilience. 

• RSCA Program Management: Assist with the documentation of RCSA processes within the Finance Front Line Control Unit and ensure alignment with regulatory requirements and industry best practices. 

• Risk Assessment: Assist with risk assessment workshops and activities to identify potential risks and control gaps. Analyze risk data to assess the likelihood and impact of risks on the bank’s operations. 

• Control Testing: Monitor remediation efforts and ensure timely closure of control deficiencies and audit findings. 

• Reporting & Communication: Assist with preparing comprehensive reports for senior management, regulatory bodies, board committees, and the Finance Front Line Unit detailing control effectiveness, quality assurance outcomes, and action plans for identified gaps. 

• Stakeholder Engagement: Work closely with 1st, 2nd and 3rd lines of defense to ensure that risk management practices are embedded within business processes. Act as a point of contact for internal and external stakeholders regarding RCSA matters. 

• Training & Awareness: Assist with training sessions and workshops to enhance awareness and understanding of RSCA processes among staff and foster a proactive risk culture. 

• Continuous Improvement: Evaluate methodologies and processes for improvement opportunities and to adapt to changes in the regulatory environment, business operations, and emerging risks. 

• Policy & Procedure Development: Contribute to the development and update of Finance policies and procedures.