Customer Service Officer
Department of Communities and JusticeAbout the role
Location: Orange Murrumbidgee Far West Western NSW District
Full-time - temporary opportunity
Clerk Grade 1/2 - $70,694 - $76,857 p.a. + superannuation and annual leave loading per year of service.
Your role
The primary purpose of this role is to provide support to a team Murrumbidgee, Far West and Western Client Service Office in Orange. The role involves a range of client and administrative services that contribute to the effective delivery of quality services across the District.
What you’ll do
As a Customer Service Officer, you will support the delivery of administrative functions and provide high quality Customer service to our clients both in person and over the phone.
You will have a strong customer service background, attention to detail and a high level of organisational skills.
What we’re looking for
- Customer service experience both in person and over the phone.
- Ability to organise work and prioritise workload in a busy work environment.
- A positive attitude and ability to work independently and collaboratively.
- Proficient in Word, Outlook and Excel.
Appointments are subject to reference checks and the following pre-employment checks:
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
- Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
Download the role description.
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We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
- A challenging and rewarding career.
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities.
- Health & Wellbeing and Employee Assistance Programs.
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