Project Manager – Technical Support and User Engagement
GuidehouseAbout the role
Job Family:
Data Science & Analysis
Travel Required:
Clearance Required:
What You Will Do:
We are looking for a Project Manager to manage execution of Technical Support and User Engagement tasks. This is a hybrid full‑time position located in Bethesda, MD.
Manage daily project activities supporting DUAs, Privacy Board operations, and user support
Coordinate preparation of meeting materials, training content, and user communications
Track schedules, deliverables, and service metrics
Support development and maintenance of public‑facing documentation and training materials
What You Will Need:
Bachelor’s Degree
Minimum of Five (5) years of technical experience
Minimum of Two (2) years of experience on projects
Knowledge of federal communication and technical assistance practices
Experience with CMS data
Current professional certification commensurate with the role (e.g., PMP, CISSP, CISM, SANS GSNA)
Must be able to obtain and maintain a Federal or DoD Public Trust. Candidates must receive approved adjudication of their Public Trust prior to onboarding with Guidehouse. Candidates with an active Public Trust or existing suitability are preferred.
What Would Be Nice To Have:
Experience supporting federal data access or training programs
Experience developing user‑facing documentation
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment ev
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