Store Manager

Up to $96,500 PER YEAR
GENERAL PURPOSE:
The purpose of this position is to improve store conditions and profitability while providing growth opportunity and additional leadership to support the Store Director. This person will help ensure the success of their store by mentoring associates to be their best, providing leadership to the store, promoting teamwork and a positive store culture, and recognizing associates and holding them accountable. This person will build sales and manage expenses to increase the profitability of their store. This person will provide exceptional customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Follows established departmental and store policies and procedures
• Cross train in all areas of the store especially fresh foods
• Assist in overseeing the successful operation of all departments in the store
• Ensures the quality and freshness of all products and services provided by throughout the store
• Responsible for maintaining the appropriate product assortment and inventory levels for all departments in the store
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Ensures the store is clean and meets the company standards for appearance
• Delivers excellent customer service to all customers
• Communicates openly and frequently with department managers, Store Directors, Sales Directors, and the VP of Operations
• Ensures company standards for safety, sanitation, and productivity are maintained
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
• Promptly addresses and resolves associates’ concerns and/or grievances
• Assists in writing the management schedule to ensure coverage and meet labor goals
• Interacts with customers and assists with special requests, complaints, etc.
• Walks the store and looks for opportunities to improves store conditions, sales, and safety
• Conducts interviews and hires store associates
• Reviews store numbers; sales, labor, shrink, projections, etc.
• Reviews Foodie Club Card spreadsheets to monitor coupons added and points added
• Authorizes store invoices to be paid
• Oversees schedules to ensure that associates are treated fairly, and that coverage and sales needs are met
• Performs periodic department audits for the pharmacy, fresh foods, and scanning
• May attend and conduct meetings both in-store and off-site; Manager’s Meeting, P & L meetings, projection meetings, personal growth, etc.
• Assists with quarterly inventory of all store products
• Accepts role as Safety Committee Chair, which is responsible for monthly safety meetings, monthly safety audits, review of accident follow up, investigations and tracking reports
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Conducts interviews and hires store associates
• Assists as needed to ensure the success of the store as a whole
MARGINIAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned.
NATURE OF WORK CONTACTS:
• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers
• Consistent and daily interaction with vendors
TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:
A high school diploma is required; a bachelor's or master's degree in technical sales, communication, business, or related field highly preferred; five years of grocery or other retail experience with managerial/leadership preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
• Basic math skills
• Basic computer skills including Microsoft Office Suite
• Understanding of product rotation
• Should have a passion for customer service
• Must obtain Harmons’ Forklift Certification
• Current Food Handler’s Permit
• Must have the ability to advocate, analyze, and understand technology to be effective personally and have an impact on business performance
• Knowledge of all aspects of store operations; equipment, tools, food preparation, etc.
• Must possess integrity, a p