Senior Manager, Product Development

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

 

Royal Caribbean Group’s Royal Caribbean International Brand has an exciting career opportunity for a full-time Senior Manager, Product Development reporting to the Director, Product Development.

 

This position will work onsite in Miami, Florida.

 

This position is not eligible for work authorization sponsorship.

 

 

Position Summary:

 

Please note this is NOT an IT or tech related position.

 

In this position, you would be responsible for managing the people and teams that ideate and deliver high quality products for our guests. This role champions the product vision to every stakeholder and partner, ensuring the Royal Caribbean International experience is manifested through amazing vacation products.

 

You would lead the implementation and execution of all new concepts, experiences, activities, dedicated spaces and programming for Royal Caribbean International. You would manage various strategic rollout efforts on new ships, modernization efforts for our existing fleet or private destinations. You would lead all the elements of the guest experience, from creating briefs, through design and execution ensuring that concepts are brought to life in line with strategic goals and with a full understanding of feasibility (operational and construction). To be successful, you must work collaboratively with other teams including Product Innovation, Operations, Newbuild, Design, Marketing, Digital, Sales, Risk Management and Revenue Management.

 

 

 

Essential Duties and Responsibilities:

 

 

Product strategy:

 

• Provides ongoing leadership for the strategic direction of the product / experience.

 

• Ensures strategic alignment between all stakeholders and partners throughout the product development process.

 

• Leverages Consumer Insights to bring forward the voice of the consumer and ensure we are improving the overall vacation experience with every new product.

 

• Provides guidance over the strategic direction for the new concepts and experiences.

 

• Partners and collaborate closely with key stakeholders from the various departments across the organization to understand how to adapt and evolve the strategy as necessary.

 

 

Product definition:

 

• Provides direct leadership with all partners and stakeholders ensuring that the products being created for Royal Caribbean International are viable, feasible and desirable for our guests. In addition, the Senior Manager, Product Development, must foster a highly collaborative team dynamic and approach that connects various disciplines from the brand, Newbuild and all partners to ensure a successful product.

 

• Ensures that concepts are marketable, drive guest satisfaction and ultimately drive revenue.

 

• Manages all aspects of design and execution while continually enhancing our products.

 

• Creates stories (in the form of presentations) outlining the business environment, current product positioning, competitive landscape, insights and data findings to share recommendations and updates with senior management as well as partners and stakeholders.

 

 

Product delivery:

 

• The Senior Manager, Product Development is accountable for the products and experiences that are developed for Royal Caribbean International and is ultimately responsible for he