WGL - Field Operations Clerk

Job Description

WGL is seeking a Field Operations Clerk for our Rockville MD station. You will be supporting the Field Operations and System O&M field crew activities by researching, processing, maintaining, updating and documenting work activities for compliance, planned maintenance and service to customers.

Your Responsibilities:

• Create Job Packages for maintenance work including but not limited to printing of Service Record Cards, SmallWorld prints and other related documents.
• Initiate, update FMDRCT conditions and WMIS work requests.
• Initiate, update and document Miss Utility Locate Ticket information for maintenance work.
• Initiate permit requests in Web Portal and WMIS and documents information for maintenance work.
• Use CAD (Computer aided dispatch) and COS (Customer Order System) to track orders put in system.
• Compile reports on orders pending to dispatch and those dispatched to contractors.
• Process contractor invoices for payment.
• Provide support to the Technical Supervisor, and Supervisor.
• As directed, research customer complaints related to maintenance work performed in the field.
• Maintain or update network-based rosters, logs, lists, spreadsheets and/or databases related to Field Operations shifts, vehicles, equipment or other information.
• Provide other clerical support to Field Operations and System O&M field crews as directed by the Technical Supervisor or Supervisor.
• Make scanned or hard copies of documents as required and maintains or updates associated files.
• Communicate with internal and external WG customers as needed to perform assigned job duties.
• Perform other miscellaneous clerical duties, as needed.

Your Skills & Qualifications:

• High School Diploma/GED Required
• Working knowledge of Microsoft Office products required.
• Familiarity with CICS, COS, SMALLWORLD, WMIS, CTS, Web Portal, Web Extender/Application Extender tracking systems preferred.

Union: Yes

Bargaining Unit/Local: Office and Professional Employees International Union- Local No. 2

Rate Classification: Grade 4A- $25.57 per hour, per the Collective Bargaining Agreement

Number of Positions Available: 1

Please note that current union members will receive priority on these vacancies, per the Collective Bargaining Agreement.

Why work at AltaGas?

AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide clean and affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.

We deliver clean and affordable natural gas to approximately 1.7 million customers’ homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy.

To learn more about our mission: https://www.youtube.com/watch?v=hvYAAg21IuU

• #LI-TM1

For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.

For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefi